Culture declined in last 3 years! - Senior AML Analyst NatWest Group Employee Review

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work and flexibility Benefits are alright

Cons

Where to start. Pay discussions dragging on as the bank refuses to offer good pay to the lower grades after making record profits. The lower grades that were the driving force in achieving those results. Yet more senior leaders being added to ever growing senior teams who will be on big wages and bonuses which lower grades don’t get. Constant redundancies and restructures for the last 3 years with no sign of slowing up. The Senior leaders are so out of touch internal results from survey of staff have been worst ever yet senior leaders sugar coat and positive spin these and never do anything about it. Usually put sessions on with staff and ask them to come up with solutions. The whole thing is a tick box exercise. Senior leaders have now after 3 years created a “wellbeing” pillar which after years of uncertainty is a kick in the face and really patronising. Tracking and micromanaging increased in the last 3 years tracking every small move instead of treating staff like adults and letting you get on with it. For a bank making record profits in quarter 1 and the whole of last year yet somehow making large amounts of redundancies really begs the question on what is the actual plan when AI finally fails or falls down? Progression is non-existent with roles already lined up for certain people yet advertise it and waste everyone else’s time advertising the role. There has been a massive shift in the last 3 years and it’s no longer a nice place to work anymore just another place more bothered about profit for stakeholders rather than wellbeing and mental health of staff.

avatar
NatWest Group Response
1mo
Hi there, Thanks for taking the time to review your experience working here, although clearly your current perception isn't what we aspire to. Your comment touches on more points than we can deal with. But we do want to note that we've worked constructively in negotiations with Unite's representatives and that an improved pay proposal – which the union are positive about – is currently with their members for a ballot. Kind regards, NatWest Group Recruitment Team

Explore other reviews about NatWest Group

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a good place to work.

Cons

It can get stressful sometimes.

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great beginner job for young people

Cons

Was fired due to Covid

See reviews by: Helpful|Rating|Date|All