NatWest Group reviews

4.0

82% would recommend to a friend

(12,288 total reviews)

Paul Thwaite

85% approve of CEO

76% positive business outlook

NatWest Group has an employee rating of 4.0 out of 5 stars, based on 12,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NatWest Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Jul 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Home working is available if required. Departments vary some are decent but some are incredibly toxic. Lots of staff off with stress.

Cons

1. This is an LLL Grade F (Very Poor) Organisation > Legacy systems - Legacy people - Legacy ways of thinking. 2. 1980's management culture / bullying culture from the top. The Fred Goodwin ways of working still exist. You will be kicked when you least expect it. 3. You'll be working so your boss can get his bonus. Don't fall for the recruitment sales pitch. It is finance and people are motivated by money, progression and a bonus. They will try and pay you as little as possible. 4. This is not an organisation for anyone in their 20/30s to grow and develop. It is full of people who have been there long term and bring nothing new to the table. If you want a fun, interesting and vibrant career avoid this. Work for a Fintech, Start Up, Google, Asset Manager etc. All are light years ahead.

1.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Colleagues Teamwork Location Career path Benefits and work life balance

Cons

Micro Management Style Workload Lack of progression Cronyism Poor behaviours from middle and senior management Lack of communication Poor leadership High consultant turnover Stressed and burnt out consultants Poor systems training and implementation

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work and flexibility Benefits are alright

Cons

Where to start. Pay discussions dragging on as the bank refuses to offer good pay to the lower grades after making record profits. The lower grades that were the driving force in achieving those results. Yet more senior leaders being added to ever growing senior teams who will be on big wages and bonuses which lower grades don’t get. Constant redundancies and restructures for the last 3 years with no sign of slowing up. The Senior leaders are so out of touch internal results from survey of staff have been worst ever yet senior leaders sugar coat and positive spin these and never do anything about it. Usually put sessions on with staff and ask them to come up with solutions. The whole thing is a tick box exercise. Senior leaders have now after 3 years created a “wellbeing” pillar which after years of uncertainty is a kick in the face and really patronising. Tracking and micromanaging increased in the last 3 years tracking every small move instead of treating staff like adults and letting you get on with it. For a bank making record profits in quarter 1 and the whole of last year yet somehow making large amounts of redundancies really begs the question on what is the actual plan when AI finally fails or falls down? Progression is non-existent with roles already lined up for certain people yet advertise it and waste everyone else’s time advertising the role. There has been a massive shift in the last 3 years and it’s no longer a nice place to work anymore just another place more bothered about profit for stakeholders rather than wellbeing and mental health of staff.

avatar
NatWest Group Response
1mo
Hi there, Thanks for taking the time to review your experience working here, although clearly your current perception isn't what we aspire to. Your comment touches on more points than we can deal with. But we do want to note that we've worked constructively in negotiations with Unite's representatives and that an improved pay proposal – which the union are positive about – is currently with their members for a ballot. Kind regards, NatWest Group Recruitment Team
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