I worked for Novakid full-time until they unfairly dismissed me with a few hours notice due to unjustified negative parent feedback. I couldn't even say goodbye to the students I had taught for months. I worked for them 7 days a week with no evenings off, until late at night as these were their 'peak hours.' According to their teacher-level system, I was 'expert' which meant my performance was in the top 5% of teachers and I had a fully booked schedule with 90 classes a week. But that didn't matter because I got a 'thumbs down' from some parents who thought they knew more about ESL than someone with 8 years of experience, who has worked in International schools and has taught students from 20 different countries. When I appealed this decision, they sent me a copied and pasted response about how I could improve future lessons with them, which was not even applicable to me as I'd lost my job. When I had previously expressed concerns about job security I was told teachers aren't dismissed without good reason but this isn't the case. I rewatched the last lesson which I received negative feedback for and appealed it, giving examples. I was told the material was too difficult for the student but I had followed all of the Novakid level adjustment guides and criteria and gave examples of this but this was ignored and my account was immediately deactivated. If you want job security, don't work for this company and don't support a company that treats its hard-working teachers like they are disposable.