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Orbit Credit Services

Engaged Employer

Poor working conditions - Customer Service Representative Orbit Credit Services Employee Review

1.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Not something to write home about

Cons

Pressured environment. Timed bathroom breaks. Heavy emotional toll from calls. Condescending management. Abhorrent training.

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Orbit Credit Services Response
6mo
The experience you describe and the feelings it generated are not something we would want for any of our colleagues. We would be very keen to understand more about what happened in your personal situation so we can learn from it and how it made you feel. Please contact us on recruitment@wescot.co.uk and we can arrange a good time to discuss and hear your views. Thank you for taking the time to feedback to us.

Explore other reviews about Orbit Credit Services

3.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work place environment, friendly staff and workers, events and activities, 1:1 meetings a week the with manager, progression opportunities

Cons

Mentally draining, your job role is forever changing to help accommodate other departments, they track your every move

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Orbit Credit Services Response
6mo
This is great to hear, thank you for taking the time to feedback to us.
5.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues are friendly and there is a teamwork culture. Business helps as flexibly as they can with individual needs and the support is unmatched, don't get that elsewhere. Overtime is always available and the office is a fun place to be

Cons

There can be some micro management however it's a call centre so it makes sense. I don't fins this overwhelming though

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Orbit Credit Services Response
8mo
This is great to hear, thank you for taking the time to feedback to us.
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