1.0
Sep 22, 2023
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
EAs, RMs, BMs all care about participants and making a difference in the community. Work hard and do their best, all work to support each other and get along well.
Cons
Upper management (OMs+) only care about performance and targets but the jobs are marketed as roles where you can help people, not boost numbers. Managers are overly critical and don't give you room to breathe despite everyone having a caseload 20-40 people over what it should be as per DWP contract. The "support" they offer is basically a babysitting service. Condescending, they have destroyed my confidence in my own ability to do a job I was thriving in prior to management change.