A nightmare - Manager Speechmatics Employee Review

1.0
Jun 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The office is nice, but that's about it

Cons

The Leadership Team does not listen and is dominated by a bully. The CEO is completely out of her depth. They say they care about mental health but will happily allow staff to be overwhelmed with work and crying out for help/resource but you just get ignored. The HR team is basically one person and they are passively agressively trying to get everyone back in to the office breaking all the govt rules. No health and safety guidance/training. Tech is not fit for purpose. Teams are clicky and you get ahead based on who you know and if you shout the loudest. No training offered whatsoever. The benefits are basic and not in line with other similar companies. Don't waste your time.

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Speechmatics Response
5y
The Speechmatics Leadership Team are incredibly passionate about two things: firstly bringing deep learning services to the world in a sustainable, open and accessible way and secondly developing the skills, career and opportunity that our team members have from being part of such a fast-growth, cutting edge business. Is our day-to-day life always smooth, perfect and predictable? Clearly not. We are a fast-growth innovator and sometimes we hit speed bumps. But even with these speed bumps, we deliberately focus our time and energy balancing technological research and innovation with the commercial success of the business and the well-being and development of our people. Significant and important changes have been made over the past months to move the business from a startup into the scaleup stage of accelerated growth and if we have handled things in a way that is upsetting to you we would genuinely like to understand your concerns. The growth we are seeing from winning significant new customers is providing high levels of revenue growth and also significant career opportunities for everyone across the business. Our growth and the new customers we are winning are better than ever and I can tell you honestly that we do believe in the company and the change we are making in the world. Your review implies you’ve left us and if you have – we’re truly sorry you didn’t feel you could raise your concerns with us before deciding to leave us, or within your exit interview, so we could discuss these with you. If you’re still with us: then please raise your issues directly with us rather than through an anonymous forum like Glassdoor - drop a meeting into the calendar of David, Katy or Ben and talk to us, we are regular people who genuinely care and we want to listen to your feedback.

Explore other reviews about Speechmatics

5.0
Nov 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The company culture Flexibility for those not living near HQ Work incentives The customers we work with

Cons

Sometimes, being we have employees around the globe, there are tough barriers for communicating in a timely manner... but, this is with most international b2b organizations.

2
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Speechmatics Response
4y
It's great to hear your thoughts, really pleased to hear our culture and the flexible working we offer are positives. We're working on better connecting global Speechmatics, and are extending the use of our employee engagement tools to better understand and connect our people around the world.
5.0
Jul 8, 2019
Recommend
CEO approval
Business Outlook

Pros

It's great to get sell a world class product that WOWs people in every demo. The team is supportive of one another, NO POLITICS and fun. Unfortunately I'm remote so I only get to have fun vicariously as I see invites for all I'm missing. We actually listen to customers and work with them for success. It's a great place to learn knowing you'll be supported even if you make a mistake.

Cons

Like many companies our size, we are busy putting scalable processes in place to make us more efficient. Being remote, sometimes it's hard to stay up on what's happening in the office. These process improvements are doing a lot to make this better.

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Speechmatics Response
4y
Thank you for taking the time to feedback, it's great to see the power of our product is shining through. Our culture is important to us, we are a 'people first' business, so it's great to see this impacting positively in your team work.
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