employer cover photo
employer logo
employer logo

The Guide Dogs for the Blind Association

Engaged Employer

Shockingly Poor Leadership - Anonymous employee The Guide Dogs for the Blind Association Employee Review

1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The dogs making a life changing impact on the service users.

Cons

Unfortunately I think the current CEO and chief financial officer will be the downfall of Guide Dogs. Absolutely shocking treatment of staff, when supposedly all about wellbeing!! Disgusting waste of millions of pounds of public generated funds.

avatar
The Guide Dogs for the Blind Association Response
2w
Thank you for sharing your feedback. We’re pleased to hear that you experienced seeing the life-changing impact our dogs have on the people we support — this remains central to our work. We take feedback about leadership, staff experience and the use of funds seriously. We’re committed to creating a supportive environment and to continuously improve how we listen to and act on colleague feedback across the organisation. We appreciate you taking the time to share your perspective.

Explore other reviews about The Guide Dogs for the Blind Association

1.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

A very worthy cause and rewarding when it goes right Different locations have different cultures and may be more positive than my experience in a regional hub

Cons

Many trainers still stuck in a punishment mindset, commonly saw dogs collar checked and shouted at, on one occasion witnessed a trainer suspend a dog off the ground by the neck. Raised concerns with management, nothing was done and quickly realised I was being viewed as the problem, told in the same conversation I just didn't understand what it takes to train a guide dog. Tried to escalate to HR, literally stonewalled, absolutely no interest. Bullying and cliqueish culture and management promoted above their competence, overseeing areas in which they have no knowledge or experience. Poor institutional understanding of dog behaviour and training. Deeply entrenched resistance to change.

1
avatar
The Guide Dogs for the Blind Association Response
1mo
Thank you for taking the time to feedback on your experience of working with Guide Dogs, and thank you for raising your concerns. This is not the environment nor the type of behaviour we would ever wish to condone or ignore, and the welfare of our dogs, colleagues and service users is of utmost importance to us.
See reviews by: Helpful|Rating|Date|All