Does The Guide Dogs for the Blind Association pay their employees well?

According to anonymously submitted Glassdoor reviews, The Guide Dogs for the Blind Association employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The Guide Dogs for the Blind Association. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at The Guide Dogs for the Blind Association?

46% of The Guide Dogs for the Blind Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Guide Dogs for the Blind Association 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at The Guide Dogs for the Blind Association?

Manager (8) , Dog Wellbeing Technician (5) , Operations Support Coordinator (4) , Access Assistant (3) , Administrative Assistant (3) , Fundraising (3) , Habilitation Specialist (3) , Marketing (3) , Qualified Guide Dog Mobility Instructor (3) , Telefundraiser (3) , Administrative (2) , Charity Fundraiser (2) , Dog Care Technician (2) , Dog Trainer (2) , Fundraiser (2)

What are the pros of working at The Guide Dogs for the Blind Association according to real employee reviews?

"Great people (mostly)." ((in 23 reviews)); "Friendly colleagues" ((in 15 reviews)); "Good benefits and supportive HR." ((in 13 reviews)); "Good salary compared to other dog training positions with other charities/organisations" ((in 5 reviews))

What are the cons of working at The Guide Dogs for the Blind Association according to real employee reviews?

"No management of poor performance, even poor performers in probation end up with a full contract, very risk averse" ((in 12 reviews)); "poor pay, no real chance of progressing through the pay scale in current position" ((in 11 reviews)); "Senior managers are aware of it but do nothing to change it (they don’t know how)" ((in 8 reviews)); "Bullying is rife, starts at the top with ego fueled “Heads of Departments”" ((in 8 reviews)); "Senior Management don’t care about the staff" ((in 4 reviews))

What are the top reviewed The Guide Dogs for the Blind Association locations?

Reading , London , Burghfield , Royal Leamington Spa , Manchester , Glasgow , Leamington , Birmingham , Maidstone , Bristol , Warwick , Exeter , Southampton , Leeds , Basingstoke , South Shields , Northampton , Coventry , Cardiff , Dundee , Abingdon , Oxford , Redbridge , Atherton , Sheffield

The Guide Dogs for the Blind Association reviews

3.4

46% would recommend to a friend

(183 total reviews)

Andrew Lennox

56% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

The Guide Dogs for the Blind Association has an employee rating of 3.4 out of 5 stars, based on 183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Guide Dogs for the Blind Association employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

183 reviews

4.0

Jun 19, 2026

The people in the team are great

My sighted guide partnership officer

Recommend

CEO approval

Business Outlook

Pros

Skilled and empathetic people in the team and direct manager was great

Cons

Not many, perhaps slightly slow decision making and a lot of changes

The Guide Dogs for the Blind Association Response

2w

Thank you for taking the time to share your experience. We’re really pleased to hear that you found the team to be skilled and empathetic, and that you had a positive relationship with your manager. We also appreciate your feedback regarding decision-making pace and organisational change. As a charity operating in a dynamic environment, we are continually evolving to best support our service users but we recognise the importance of clear and timely communication throughout periods of change.

1.0

Jun 15, 2026

Shockingly Poor Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The dogs making a life changing impact on the service users.

Cons

Unfortunately I think the current CEO and chief financial officer will be the downfall of Guide Dogs. Absolutely shocking treatment of staff, when supposedly all about wellbeing!! Disgusting waste of millions of pounds of public generated funds.

The Guide Dogs for the Blind Association Response

2w

Thank you for sharing your feedback. We’re pleased to hear that you experienced seeing the life-changing impact our dogs have on the people we support — this remains central to our work. We take feedback about leadership, staff experience and the use of funds seriously. We’re committed to creating a supportive environment and to continuously improve how we listen to and act on colleague feedback across the organisation. We appreciate you taking the time to share your perspective.

2.0

Jun 3, 2026

Great work with dogs, but poor decision-making affects morale

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The dogs and the amazing work they do

Cons

The decision making at the higher levels. The new structure is awful and despite there being some acknowledgement of that, nothing is being done to change it, resulting in confusion and low morale all round.

The Guide Dogs for the Blind Association Response

3w

Thank you for sharing your feedback. We appreciate your recognition of the important work our teams do and the impact of our mission. We’re sorry to hear your concerns about decision-making and the recent structural changes. We recognise that change can create uncertainty and affect morale, and we are actively listening to feedback to better understand where improvements are needed. Your point about involving employees more closely is well taken, and we are continuing to look at ways to strengthen how we gather and act on colleague feedback. Thank you again for taking the time to share your views.

Viewing 1 - 3 of 183 Reviews

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Jobs at The Guide Dogs for the Blind Association

Fleet Administrator

Theale, South West England, England

Employee Access Assistant

Technical Learning Specialist (GDMS) - Maidstone