A one way Trip into the abyss - Inside Sales Tripadvisor Employee Review

2.0
Apr 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits: fruits+snacks, dental care, health insurance (Bupa) Decent wage

Cons

Where to start? I have been working here for many years. Witnessed so many different changes in management. But the values of the company don't change. To them, you are just a number. A lemon to squeeze until there is nothing left and all your enthusiasm and passion is gone together with your ambitions. They say speed wins and then take years to release a new product. Their price strategy is another joke, and clients are noticing it so they know they can renew their subscription at a much lower price just by canceling and then waiting a few months. They are very good at copying their competitors but useless at innovating. Here you don't think, you say yes and become a part of the flock, after a while, you don't even think anymore as they don't like people who come up with different ideas. This is inside sales for you at TripAdvisor. In Oxford, our office is about to close because they are about to move the main office to Dublin. It has been made clear to us in more than one way to look for a new job. But nothing is official, everything is always behind closed doors. We live in fear, when are they going to close the office? Some people have mortgages to pay, kids, etc ... but who cares? Morale is at the lowest. We feel betrayed. We lost trust. Another value of this company is transparency which has become our joke. But really it is deeply sad. Tripadvisor is playing with people lives. They support charities to look good on paper but don't treat their own employees with the respect and honesty they deserve.

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5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The pace and work/ life balance are very manageable and they are still pro remote work which is a huge benefit as a lot of companies push return to office. The benefits and salaries are great compared to the industry standards.

Cons

Lots of turmoil, changeover, layoffs and chaos caused by a recent re-org. ELT does not have vision or innovation outside of “AI” and it’s hard to feel confident about the long term success of the company. Lots of white men who lack creativity.

2
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Tripadvisor Response
1mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
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