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Victoria & Albert Museum

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Corrupt and Horrendous Management - Gallery Assistant Victoria & Albert Museum Employee Review

1.0
Jan 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Lovely colleagues Beautiful surroundings Free entry to exhibitions and discount in the shop If your lucky enough to get it - good training/courses

Cons

Class divide between the Front of House staff and Office Staff. Lack of respect and empathy towards Gallery Assistants and Shop staff. Massive bullying culture Procedures and laws are never followed by Senior Management or HR. Dreadful attitude towards union members or people that believe in equality and diversity. Promotions are only ever gained if you are an informant on your colleagues or close friend of the interviewer. No support from management, especially in the eventuality that you are unwell. Have to deal with a lot of difficult situations with the general public without any proper training or support from internal Security or management. New contracts have terrible working conditions

Explore other reviews about Victoria & Albert Museum

5.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment and collegial office

Cons

Poor communication re raises and advancement

2.0
Oct 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited access to the museum and events; beautiful place and surroundings; an experience that will make a difference on your CV

Cons

No work-life balance. No overtime paid but they expect you do it anyway. No respect for the employees.

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