employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(173 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Reviews by job title

173 reviews

Reviews about "Work Life Balance"

Return to all reviews
4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company but no work life balance

Cons

always pressures to extend work timing

avatar
Firstsource Solutions Response
5d
Thank you for taking the time to share your feedback. We are pleased to hear that you consider Firstsource a good company to work for.
1.0
Mar 19, 2026

Treat staff better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My colleagues are about the only thing

Cons

Absolutely zero regard to employee's welfare, disabilities or mental health. Constant procedure changes. Unreasonable work hours lead to impossible work life balance. Treated as second class employees simply due to being contractors. HR looks for excuses to benefit themselves rather than genuinely looking out for their employees. Zero sick pay. If you have more than a few sicknesses in a year you have to promise 100% attendance for 6-12 months or you won't have "shown enough improvement." Because of no sick pay people will come into the office sick and it will spread fast. No benefits given for seniority. I've worked there 5 years and wasn't even thanked.

Viewing 1 - 3 of 173 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.