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Firstsource Solutions

Engaged Employer

Firstsource Solutions Technical Support Advisor reviews

4.0

99% would recommend to a friend

(2 total reviews)
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Ritesh Idnani

Not enough data to show CEO approval

99% positive business outlook

Reviews by job title

2 reviews
4.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy, good pay, work at home

Cons

Waiting a long time for calls

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Firstsource Solutions Response
3y
Thank you for taking the time to leave a review. We are happy to hear you are enjoying the work, pay and opportunity to work from home. If you are struggling with low call volumes, please speak to your team leader who may be able to assign you extra work or advise if there is another area that may offer more of a challenge.
1.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

free sky tv, broadband and phone package

Cons

Management - your experience in their will depend who your CEL is be it negitive or positive, i had multiple TLs whilst working there

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Firstsource Solutions Response
6y
Thank you for providing your feedback and also for your tenure of more than five years with us. Employee centricity is one of our core values, which includes providing a helpful and supportive work environment for all our employees. We are sorry to hear your experience did not always match this. As you will know, we encourage all our employees to give us feedback at all stages of employment, through the HR teams, surveys and 'Happy or Not' stations. We want regular and constructive feedback so that we can continue to improve the experience of all our employees. We hope you took the opportunity to feed your experiences back through these channels while employed with us, and we wish you the best on your future endeavours.

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