Hermès reviews

4.1

81% would recommend to a friend

(446 total reviews)
avatar

Axel Dumas

93% approve of CEO

60% positive business outlook

Hermès has an employee rating of 4.1 out of 5 stars, based on 446 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hermès employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

446 reviews
1.0
Mar 6, 2023
Recommend
CEO approval
Business Outlook

Pros

The only good thing about working there are the staff sales, yearly bonuses and dental insurance

Cons

Where do I start? The most disorganized store with no leadership and extremely poor management, if you can call it that! Bond street leadership is absolutely clueless and useless and constantly runs to head office for guidance, unable to make a decision. You'd think being on a 100k salary will enable you to make decisions, I guess not. Other management in that store equally terrible- instead of being on the shop floor monitoring staff and customers, they are too busy making cups of coffee in the back office or having a chat. Or being permanently stuck in the toilet. Head office are even worse- they know all of the above is going on but yet still turn a blind eye. I guess it suits them to have a puppet in charge. Too many have been there too long and are too comfortable. HR are a bunch of venomous vipers, taking delight and pleasure in humiliating people. Breaching data protection laws by exposing employees email addresses and sending other employees payslips to the wrong people, this is just a brief overview! Internal head office positions are filled quickly and not advertised fairly. They want to keep shop floor people in store and don't give any opportunities to develop or change roles because they don't consider anyone working in store as good enough. Shop floor staff break their back running around and unable to even take a toilet break while Head office are working from home. Says it all.

3.0
Jun 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Amazing quality products, offers various selections. Good benefits, especially the pension scheme. Used to provide good training sessions, such as visiting the work shop and manufacture. Good staff, friendly team in certain location.

Cons

Very limited chance to get promoted on the shop floor, but very different story if you work in head office, average 2-5 years you will be in a manager position. In the boutique, everyone has worked and stretched to his or her limits. Always short staffed. The business has expanded so much, extra services have been added on to customers. But basic salary hardly increased for long service hardworking staff.

1.0
Jul 19, 2016

Glasgow Manager needs fired

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for the most luxury company

Cons

When the management put on French accents, bully staff and have a known reputation in the Glasgow retail scene meaning none of the good employees want to work there, it's time for a re-structure.

Viewing 1 - 3 of 446 Reviews

Glassdoor has 1,985 Hermès reviews submitted anonymously by Hermès employees. Read employee reviews and ratings on Glassdoor to decide if Hermès is right for you.