Holland & Barrett reviews

3.4

54% would recommend to a friend

(2,156 total reviews)
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Anthony Houghton

68% approve of CEO

50% positive business outlook

Holland & Barrett has an employee rating of 3.4 out of 5 stars, based on 2,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland & Barrett employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
5.0
May 5, 2026

Supportive team and strong culture, but unclear growth paths

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. The team is supportive and easy to collaborate with, the salary is competitive, and the overall work culture is really strong. There’s a healthy work-life balance, which makes a big difference day to day.

Cons

Career growth isn’t always very transparent, but there are regular performance reviews that help support development and progression.

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Holland & Barrett Response
1mo
Hi, thank you for your review. We're so pleased to hear about the many things you enjoy about working at Holland & Barrett and your comments on it being a great place to work- thank you! We also appreciate your honest comments, it's through this feedback that we're able to improve. Kind regards, Holland & Barrett Resourcing Team.
4.0
Jun 30, 2026

Pleasant atmosphere

Recommend
CEO approval
Business Outlook

Pros

Nice working day and atmosphere Good locations of stores

Cons

Management weren’t always the most approachable

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Virtual GP appointments Learning about health and wellness, an organic interest of mine Customer interactions, feeling like you have helped someone

Cons

As others have stated, the work load is insane for the hourly pay rate! Physically demanding, no lifting aids provided, having to carry heavy stock up stairs. Body aches by the end of the day. Constant KPI pressure, nothing you ever do feels like it’s good enough. I have worked in two stores and consistently been the top performer across every single target, I have never been thanked or rewarded for this. All that has ever been pointed out is short comings , like being 5 minutes over when cashing up ?? Err…… I had to count the till a second time? Every minute is resented. So many compliance tasks and constant range reviews and promotions, to the point where no one is actually sure, what offers need to be added or removed. I was told to flip offer tickets over the night before promo change and some of them had 3 different prices?? Lots of lone working, rosters not created around the days which are consistently the busiest. Honestly just exhausting and demoralising. It’s sad because I genuinely love interacting with and helping customers but some days I am so stressed with tasks that I could cry

Viewing 1 - 3 of 2,156 Reviews

Glassdoor has 2,325 Holland & Barrett reviews submitted anonymously by Holland & Barrett employees. Read employee reviews and ratings on Glassdoor to decide if Holland & Barrett is right for you.