Pros
Meals on duty, complimentary nights
Cons
Everything. I need to highlight how accurate is a previous review on this site: “Guest satisfaction is not a priority, the management is only focused on numbers therefore the team is constantly working under pressure. No matter how hard the day has been, if you don't bring them numbers you are taken to the small office and shouted for half an hour (after your shift has ended). If you are not liked by someone within the management team, you are taken to this small office everyday and told off, until you give up and resign.” It is also true that only poor skilled people are getting promoted and their only skill is to “report” and being the bad cop of the situation. Management is really bad and Front Office managers do not want to work on Weekends, which gives a horrible example and also do not care about your wellbeing. Andaz London Liverpool Street DOES NOT respect the Hytt company motto: we care for people so they can be their best, that is an absolute joke in their case.
