Does Hyperoptic pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyperoptic employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Hyperoptic. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Hyperoptic?

55% of Hyperoptic employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyperoptic 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hyperoptic?

Customer Service Representative (16) , Engineer (11) , Business Development Executive (10) , Manager (8) , Project Manager (8) , Network Splicer (6) , Project Engineer (6) , Customer Service (5) , Customer Service Agent (5) , Director (5) , Fibre Engineer (5) , Field Team Manager (5) , Lead Fibre Engineer (5) , Sales (5) , Sales Associate (5)

What are the pros of working at Hyperoptic according to real employee reviews?

"Great people and can do attitude" ((in 40 reviews)); "Great atmosphere and colleagues." ((in 31 reviews)); "Work life balance is good" ((in 13 reviews)); "Good benefits" ((in 12 reviews)); "Good opportunity to progress with your business" ((in 8 reviews))

What are the cons of working at Hyperoptic according to real employee reviews?

"Bad management" ((in 27 reviews)); "Managers haven’t got a clue." ((in 16 reviews)); "The salaries are low, and the working conditions have been deteriorating year after year." ((in 14 reviews)); "functions only exists because the leadership team have allowed and enabled it." ((in 9 reviews)); "no clear career progression for sales" ((in 7 reviews))

What are the top reviewed Hyperoptic locations?

London , Hammersmith , Manchester , Glasgow , Reading , Hackney , Uxbridge , Cardiff , Swindon

Hyperoptic reviews

3.4

55% would recommend to a friend

(53 total reviews)

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

53 reviews

Reviews about "Culture"

Return to all reviews

4.0

Feb 10, 2026

Good Business

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

> Inspirational leader > Collaborative teams > Transparent > People Culture

Cons

> Data availability > Location >

Hyperoptic Response

4mo

Thank you for taking the time to share your feedback and for highlighting our leadership, collaborative teams, and people-focused culture. We’re actively working on solutions to support our teams better. Thanks again for sharing your experience. The Culture & Engagement Team

5.0

Feb 8, 2026

Great company to work for

Busienss development specialist

Recommend

CEO approval

Business Outlook

Pros

commission scheme remote work company culture work life balance

Cons

no clear career progression for sales

Hyperoptic Response

4mo

Thank you for taking the time to share your feedback and for recommending Hyperoptic. We’re glad to hear you’ve had a positive experience and appreciate your feedback regarding career progression. We continue to invest in clearer career pathways, manager development conversations and internal opportunities to help employees grow within the business.Thanks again for sharing your feedback. The Culture & Engagement Team

2.0

Sep 3, 2025

Okay for a short time

Manager

Recommend

CEO approval

Business Outlook

Pros

Small teams, which means exposure to a variety of projects and the chance to take ownership with visible impact (more than you might get in a larger organisation) Flexibility to work abroad for a few weeks People are generally friendly

Cons

Lack of structure and no processes Reactive decision making which can be felt in the company's culture Priorities change daily with little/no long-term strategy Unsustainable workload with individuals responsible for work which should be delegated across teams, leading to burn out Blame culture and limited opportunities for progression UK benefits package is very basic General low morale across the teams

Hyperoptic Response

9mo

Thank you for taking the time to share your feedback. It’s great to hear you value the exposure to projects, flexibility, and the friendly culture here. We also appreciate your comments around workload, structure, and long-term strategy. These are important areas, and your feedback is helping us build a more focused and supportive environment.– The Culture and Engagement Team

Viewing 1 - 3 of 53 Reviews

Jobs at Hyperoptic

Employee Relations & Policy Manager

Head of Health & Safety

Hammersmith, England

View job

Head of Contract Management

Hammersmith, England

View job

Director Risk & Compliance

Head of Access Planning

Hammersmith, England

View job

Hyperoptic

Hyperoptic reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Good Business

Great company to work for

Okay for a short time

Jobs at Hyperoptic

Hyperoptic reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Hyperoptic

Hyperoptic reviews FAQs