Does Integrated Care 24 pay their employees well?

According to anonymously submitted Glassdoor reviews, Integrated Care 24 employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Integrated Care 24 . This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Integrated Care 24 ?

42% of Integrated Care 24 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Integrated Care 24 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Integrated Care 24 ?

Health Advisor (16) , NHS 111 Health Advisor (12) , 111 Call Handler (9) , Customer Service Advisor (4) , Team Manager (3) , Administrative (2) , Clinical Advisor (2) , People Coordinator (2) , Receptionist (2) , Service Manager (2)

What are the pros of working at Integrated Care 24 according to real employee reviews?

"Great colleagues." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Excellent, friendly staff" ((in 5 reviews)); "The training was great and the trainers had a genuine interest in how you were doing." ((in 4 reviews))

What are the cons of working at Integrated Care 24 according to real employee reviews?

"Senior management is chaotic." ((in 6 reviews)); "Poor management" ((in 6 reviews)); "Unsociable hours, mostly weekend work" ((in 5 reviews)); "Managers do not have a clue what they are doing and high team manager turnover" ((in 4 reviews)); "Absolutely no effective work/life balance." ((in 4 reviews))

What are the top reviewed Integrated Care 24 locations?

Ashford , Norwich , Ipswich , London , Basildon , Brighton , Gravesend , Clacton-on-Sea , Leeds , Southend-on-Sea , Woodingdean

Integrated Care 24 reviews

3.0

42% would recommend to a friend

(109 total reviews)

Dr Andrew Catto

39% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Integrated Care 24 has an employee rating of 3.0 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Integrated Care 24 employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

109 reviews

3.0

Jun 22, 2026

chaotic decision-making from Exec Team

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Autonomy, most colleagues are very respectful and friendly.

Cons

Senior management is chaotic. Major operational changes are rolled out without proper thought being out into the processes associated with said change. Senior management in cliques. No repercussions for those at the top who are completely unprofessional and incompetent. And people who challenge the norm are overlooked for promotions

1.0

Jun 12, 2026

Overwhelming workload and poor management support

It support

Recommend

CEO approval

Business Outlook

Pros

Are they any not that i am aware of?

Cons

Constant workload sometimes getting bogged down with endless tickets. Working weekends which is not great. Nowhere to relax and have a sit down after they took over the main meeting rooms and designated areas with meetings. Joke of a company. Dont get blinkered in by what they 'offer'. Its all upper management thats running the show and never listen to anyone else.

5.0

May 2, 2026

Good place

Doctor

Recommend

CEO approval

Business Outlook

Pros

Thought great place to work

Cons

Hours can be long at times

Viewing 1 - 3 of 109 Reviews

Jobs at Integrated Care 24

Senior Project Manager

Ashford, Kent, South East England, England

Basildon, East of England, England