Does Integrated Care 24 pay their employees well?

According to anonymously submitted Glassdoor reviews, Integrated Care 24 employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Integrated Care 24 . This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Integrated Care 24 ?

42% of Integrated Care 24 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Integrated Care 24 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Integrated Care 24 ?

Health Advisor (16) , NHS 111 Health Advisor (12) , 111 Call Handler (9) , Customer Service Advisor (4) , Team Manager (3) , Administrative (2) , Clinical Advisor (2) , People Coordinator (2) , Receptionist (2) , Service Manager (2)

What are the pros of working at Integrated Care 24 according to real employee reviews?

"Great colleagues." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Excellent, friendly staff" ((in 5 reviews)); "The training was great and the trainers had a genuine interest in how you were doing." ((in 4 reviews))

What are the cons of working at Integrated Care 24 according to real employee reviews?

"Senior management is chaotic." ((in 6 reviews)); "Poor management" ((in 6 reviews)); "Unsociable hours, mostly weekend work" ((in 5 reviews)); "Managers do not have a clue what they are doing and high team manager turnover" ((in 4 reviews)); "Absolutely no effective work/life balance." ((in 4 reviews))

What are the top reviewed Integrated Care 24 locations?

Ashford , Norwich , Ipswich , London , Basildon , Brighton , Gravesend , Clacton-on-Sea , Leeds , Southend-on-Sea , Woodingdean

Integrated Care 24 reviews

3.0

42% would recommend to a friend

(109 total reviews)

Dr Andrew Catto

39% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Integrated Care 24 has an employee rating of 3.0 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Integrated Care 24 employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

109 reviews

5.0

May 2, 2026

Good place

Doctor

Recommend

CEO approval

Business Outlook

Pros

Thought great place to work

Cons

Hours can be long at times

5.0

Dec 29, 2025

Wasted career

Service manager

Recommend

CEO approval

Business Outlook

Pros

Some great friendly staff to work with. I made some great friends there, have many good memories.

Cons

Was promised on many occasions career progression, professional training/qualifications... However most never materialised, or training that was given was in house and not nationally recognised. It appeared IC24 cut costs with training rather than investing in people. They were happy for staff to leave the company to get experience rather than nurture those who stayed loyal to IC24. Unrealistic expectations when it came to staff morale, always changing rotas to suit business need, which lead to anxiety and stress without a stable working rota. I work to live, not live to work.... Oh and if you want to progress your career, you need to shout... You don't actually need good ideas, or have proof of improvements... So many people have been promoted and yet I struggle to see what actual positives they have brought to IC24.

5.0

Nov 28, 2025

friendly and welcoming

Nhs 111 call handler

Recommend

CEO approval

Business Outlook

Pros

empathetic and understanding managers, good team environment

Cons

i experienced no issues here

Viewing 1 - 3 of 109 Reviews

Jobs at Integrated Care 24

Senior Project Manager

Ashford, Kent, South East England, England

Basildon, East of England, England