Does Intercity Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Intercity Technology employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intercity Technology. This rating has decreased by 17% over the last 12 months.

How satisfied are employees working at Intercity Technology?

87% of Intercity Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intercity Technology 4.0 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Intercity Technology?

Sales (18) , Account Manager (7) , Business Development Manager (7) , Administrative (3) , BDM (3) , Business Development Executive (3) , Customer Service (3) , Sales BDM (3) , Assistant Project Manager (2) , Business Development (2) , Finance (2) , ISOC (2) , ISOC Analyst (2) , ISOC Tier 1 Core Engineer (2) , Network Engineer (2)

What are the pros of working at Intercity Technology according to real employee reviews?

"The people and culture are great." ((in 23 reviews)); "Great people to work for and with." ((in 21 reviews)); "Colleagues are great" ((in 12 reviews)); "everyone is friendly and approachable." ((in 7 reviews)); "Great Benefits" ((in 7 reviews))

What are the cons of working at Intercity Technology according to real employee reviews?

"Pay is low in comparison to other positions at other companies" ((in 6 reviews)); "Awful management, some horrible people!" ((in 4 reviews)); "I think the biggest issue is communication." ((in 4 reviews)); "Insufficient training, missing data, and system errors created significant delays that continue to affect both employees and customers." ((in 3 reviews)); "No surprise people would like a better salary and it's a shame they can't accommodate parking for everyone in the center of Birmingham." ((in 3 reviews))

Intercity Technology reviews

4.3

87% would recommend to a friend

(138 total reviews)

Andrew Jackson

91% approve of CEO

82% positive business outlook

Ratings by category

4.4

Culture & values

4.2

Career opportunities

4.1

Diversity & inclusion

4.1

Senior management

4.0

Work/Life balance

3.8

Compensation and benefits

Intercity Technology has an employee rating of 4.3 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intercity Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

138 reviews

5.0

Nov 3, 2025

A company genuinely investing in their people

Transformation programmer manager

Recommend

CEO approval

Business Outlook

Pros

Friendly and welcoming teams that are easy to get along with. Good work-life balance with hybrid flexibility. Supportive managers who genuinely care about staff progression. Plenty of opportunities to learn, develop and build experience. Leadership are approachable, visible and accessible day-to-day. Fast-paced environment that keeps work interesting and varied. People are open, collaborative and willing to help across departments. Strong focus on delivering good service for customers and clients. Company encourages new ideas and values people’s input. Good culture overall feels like everyone is working towards the same goals. The company is genuinely investing in transformation and continuous improvement and taking on-board the advice and direction provided by their in-house experts.

Cons

Like any growing company, some processes are still maturing and could be more consistent, however I can see this in progress already.

Intercity Technology Response

3mo

Thank you for sharing such positive and balanced feedback. We are delighted that you value our culture, supportive managers, hybrid flexibility and the opportunities to develop and grow. It is encouraging to hear that our focus on collaboration, service quality and transformation is being felt across the business. As we continue to scale, we recognise that some processes are still maturing, and we are actively working to strengthen consistency and cross department communication. Your feedback reinforces the importance of this focus. Thank you again for taking the time to share your experience.

4.0

May 20, 2026

Supportive colleagues and perks, but high turnover issues

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Nice working environment Supportive and helpful collegues Adhoc perks (free lunch)

Cons

High staff turnover New colleagues across many departments meant processes weren't optimised

Intercity Technology Response

1w

Thank you for taking the time to leave a review and share your experience with us. It’s great to hear you enjoyed the working environment and felt supported by your colleagues, we know the people around us make a huge difference day to day. We’re also glad the little extras were appreciated. We understand your comments around how people joining and leaving the business can impact processes and consistency across teams. It’s something we’re continuing to work on as the business grows and evolves, and feedback like yours genuinely helps highlight where we can improve. Thanks again for your contribution during your time with us, and we wish you all the best for the future.

4.0

Feb 27, 2026

Good place to work

Operations director

Recommend

CEO approval

Business Outlook

Pros

Genuinely care about our people

Cons

Like a lot of businesses, going through change, with that comes pressure sometimes

Intercity Technology Response

1w

Thank you for your review and for being part of the team. We really appreciate your feedback. It’s especially nice to hear that you feel we genuinely care about our people, as that’s something that matters a lot to us and we work hard to maintain across the business. We also recognise your point about change bringing pressure at times. Like many businesses, we’ve gone through periods of growth and transformation, and we understand that can sometimes be challenging for teams. We’re always looking at ways to improve communication, support, and balance during those periods. Thanks again for taking the time to share your thoughts, it’s really appreciated.

Viewing 1 - 3 of 138 Reviews

Jobs at Intercity Technology

Microsoft 365 Specialist

Shefford, England

View job

1st Line Service Desk Analyst

Service Delivery Manager

Marketing Campaign Specialist