Does Intercity Technology pay their employees well?

According to anonymously submitted Glassdoor reviews, Intercity Technology employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intercity Technology. This rating has decreased by 17% over the last 12 months.

How satisfied are employees working at Intercity Technology?

87% of Intercity Technology employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intercity Technology 4.0 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Intercity Technology?

Sales (18) , Account Manager (7) , Business Development Manager (7) , Administrative (3) , BDM (3) , Business Development Executive (3) , Customer Service (3) , Sales BDM (3) , Assistant Project Manager (2) , Business Development (2) , Finance (2) , ISOC (2) , ISOC Analyst (2) , ISOC Tier 1 Core Engineer (2) , Network Engineer (2)

What are the pros of working at Intercity Technology according to real employee reviews?

"The people and culture are great." ((in 23 reviews)); "Great people to work for and with." ((in 21 reviews)); "Colleagues are great" ((in 12 reviews)); "everyone is friendly and approachable." ((in 7 reviews)); "Great Benefits" ((in 7 reviews))

What are the cons of working at Intercity Technology according to real employee reviews?

"Pay is low in comparison to other positions at other companies" ((in 6 reviews)); "Awful management, some horrible people!" ((in 4 reviews)); "I think the biggest issue is communication." ((in 4 reviews)); "Insufficient training, missing data, and system errors created significant delays that continue to affect both employees and customers." ((in 3 reviews)); "No surprise people would like a better salary and it's a shame they can't accommodate parking for everyone in the center of Birmingham." ((in 3 reviews))

Intercity Technology reviews

4.3

87% would recommend to a friend

(138 total reviews)

Andrew Jackson

91% approve of CEO

82% positive business outlook

Ratings by category

4.4

Culture & values

4.2

Career opportunities

4.1

Diversity & inclusion

4.1

Senior management

4.0

Work/Life balance

3.8

Compensation and benefits

Intercity Technology has an employee rating of 4.3 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intercity Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

138 reviews

5.0

Feb 19, 2026

Caring Company

Governance and assurance

Recommend

CEO approval

Business Outlook

Pros

- Mental Health first aiders and EAP - Care about customers - Room to grow - Colleagues are great - Social activities - Hybrid working

Cons

Not all colleagues get the same benefits due to a recent acquisition

Intercity Technology Response

3mo

Thank you for taking the time to share your feedback. It is great to hear that you value the wellbeing support available, hybrid working, opportunities to grow, and the strong team spirit and customer focus across the business. We appreciate your point about differences in benefits following the recent acquisition. Bringing everything into alignment in a fair and thoughtful way is something we are actively working on as we continue to come together as one team. Thanks again for sharing your experience.

5.0

Jan 26, 2026

Strong Team Ethic

Head of governance & assurance

Recommend

CEO approval

Business Outlook

Pros

A positive place to work with supportive people, strong leadership intentions, and opportunities to make a real impact. - Intercity has a strong people-first culture with genuinely supportive colleagues across the business. There’s a real sense of collaboration and willingness to help, even across departments

Cons

As with any growing organisation, rapid change can sometimes lead to ambiguity around priorities and processes.

Intercity Technology Response

3mo

Thank you for your thoughtful feedback. We are really pleased to hear that you value our supportive colleagues, collaborative culture and the opportunity to make a real impact. Creating a people first environment remains a key priority for us. As we continue to grow, we recognise that pace can sometimes create ambiguity, and we are focused on strengthening clarity and alignment while protecting the culture that makes Intercity special. Thank you again for sharing your perspective.

5.0

Nov 3, 2025

A company genuinely investing in their people

Transformation programmer manager

Recommend

CEO approval

Business Outlook

Pros

Friendly and welcoming teams that are easy to get along with. Good work-life balance with hybrid flexibility. Supportive managers who genuinely care about staff progression. Plenty of opportunities to learn, develop and build experience. Leadership are approachable, visible and accessible day-to-day. Fast-paced environment that keeps work interesting and varied. People are open, collaborative and willing to help across departments. Strong focus on delivering good service for customers and clients. Company encourages new ideas and values people’s input. Good culture overall feels like everyone is working towards the same goals. The company is genuinely investing in transformation and continuous improvement and taking on-board the advice and direction provided by their in-house experts.

Cons

Like any growing company, some processes are still maturing and could be more consistent, however I can see this in progress already.

Intercity Technology Response

3mo

Thank you for sharing such positive and balanced feedback. We are delighted that you value our culture, supportive managers, hybrid flexibility and the opportunities to develop and grow. It is encouraging to hear that our focus on collaboration, service quality and transformation is being felt across the business. As we continue to scale, we recognise that some processes are still maturing, and we are actively working to strengthen consistency and cross department communication. Your feedback reinforces the importance of this focus. Thank you again for taking the time to share your experience.

Viewing 1 - 3 of 138 Reviews

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