Lifeplus Swiss/German Customer Services Associate reviews

1.7

22% would recommend to a friend

(2 total reviews)
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Robert Christian

Not enough data to show CEO approval

22% positive business outlook

Reviews by job title

2 reviews
1.0
Jun 1, 2019
Recommend
CEO approval
Business Outlook

Pros

The colleagues are nice. That's about the only good thing I can say.

Cons

- the hypocrisy: Management always says that everything is great, and everyone is happy, but in reality, it's awful, and you don't know if they are stupid and really believe that everything is fine, or if they think that their employees are stupid - unfairness: the precious associates get everything (cruises, gifts, healthcare), while the actual employees who do all the work, get nothing. You get no recognition, no thank you, and instead get punished when you are sick. - no paying sick days: On top of no pay, you get a disciplinary if you are sick "too often" In conclusion: I do not recoomend working here

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Lifeplus Response
4mo
Thank you for being candid in outlining your experience. The themes you’ve raised are taken seriously and feed into ongoing improvement discussions.
4.0
Mar 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the best, kindest, most supportive and inclusive colleagues, team work is a huge focus. The environment within the teams as well as collectively is so inclusive and supportive and as approx 80% of employees are not British nationals, everyone is very understanding of what it’s like to move abroad. It’s very straightforward to progress and pass the skillgate levels to increase your salary by £2k and all employees get an annual bonus, based on productivity. Training is continuously provided and you’re never made to feel stupid if you ask for help. Career progression is fairly straightforward and there’s numerous jobs you can move on to do after around a year’s employment.

Cons

Some of the tasks particularly on the phone can get repetitive

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Lifeplus Response
4mo
It’s wonderful to hear how supportive and inclusive the environment felt for you. We’re glad the experience was so positive.

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