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      Lifeplus

      Engaged Employer

      Lifeplus reviews

      4.3

      85% would recommend to a friend

      (42 total reviews)
      avatar

      Robert Christian

      84% approve of CEO

      82% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      42 reviews

      Reviews about "Management"

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      4.0
      Jul 24, 2025

      Great team, great atmosphere, good work-life balance

      Customer care agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team with fantastic colleagues, some have been here for 15 years and longer. The atmosphere is great, despite working from home 90% of the time. Good work-life balance. Overtime available, offers are sent by email to the team so if interested, you can sign up for it. Great initial training (3 weeks off the job, paid and then ongoing with regular salary increase). Focus on quality not quantity. Support and adjustments for neurodivergent employees. Accepting, inclusive and diverse.

      Cons

      Complex processes with lots of exceptions and changes. Company working hard on improving communication with Service and also customers, but not always successful. High expectations in terms of quality and punctuality - reasonable but can be stressful. Outdated systems for processing orders and customer management making working life way harder and frustrating than necessary.

      avatar
      Lifeplus Response
      3mo
      It’s great to hear how much the team and atmosphere have shaped your experience over the years. We do recognise the challenges you mentioned around systems, they’re something we’re continuing to work on. Thanks for the review.
      1.0
      Jan 24, 2025

      Terrible management

      Customer care agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good office space, work from home

      Cons

      Management was terrible, like they had a power trip

      avatar
      Lifeplus Response
      3mo
      We’re sorry to hear that your experience felt this way. Creating a respectful and supportive environment is really important to us, so we take feedback like this seriously. Thank you for sharing your thoughts—it helps us continue to improve.
      4.0
      Jul 14, 2024

      Overall aims to be a good work environment

      Customer care team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible with remote working aims to have a people focused approach

      Cons

      can be detail orientated with tasks which may further micro management culure lack of progression opportunities to SLT outdated CRM ERP systems

      avatar
      Lifeplus Response
      3mo
      It’s good to hear your experience has been supported by the flexibility and people‑focused approach here. We’ve also heard your points around progression, systems and how certain processes can feel, and we appreciate you taking the time to share them.
      Viewing 1 - 3 of 42 Reviews
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      Glassdoor has 222 Lifeplus reviews submitted anonymously by Lifeplus employees. Read employee reviews and ratings on Glassdoor to decide if Lifeplus is right for you.