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      NEXT

      Engaged Employer

      NEXT reviews

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      3.5

      61% would recommend to a friend

      (7,983 total reviews)
      avatar

      Simon Wolfson

      61% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.2

      Senior management

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      NEXT has an employee rating of 3.5 out of 5 stars, based on 7,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      5.0
      Dec 17, 2018

      The people make the organisation!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, very welcoming and engaging Always thinking ahead, the different teams and the business on the whole, what else can we do? What can we do better? Various training courses available at Head Office Fast paced, the business never stops!

      Cons

      Long paperwork processes for what feels like a small and simple task At times, there can be a lot to take in because of the sheer size of the business

      avatar
      NEXT Response
      7y
      Thanks for writing this! We really like the title and we feel it's the people at Next that set us apart!
      2.0
      Aug 21, 2023

      Stuck in an old corporate world

      Assistant buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Alright pay and likely to get a good bonus if the company performs well Working for a big brand that is growing its market share Staff discount and staff shop

      Cons

      Old ways of working and rules. Company tries to look more flexible and modern introducing flexi working hours but managers still complain if you don't do the 9-5 plus EXPECTED unpaid overtime. It's all about playing the game and looking like you are working and abiding by all the rules rather than actually just working hard and getting the job done. Seems like you get a promotion based on your behaviour and conformity instead of actual work.

      1.0
      May 23, 2017

      Disappointing.

      Trainee buyer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's cheap to live in the midlands. - but you're better off at Sainsbury's or George or joules.. or if you don't like London go to Manchester where there's an array of "fast fashion" head offices.

      Cons

      Review process is subjective as to what area you work on and what your line manager is like and how organised. In the last 3 months next have lost (quit/forced out/fired) half their trainee buyers (unsure about merch) and the usual drop out rate for trainees is 1/4 which personally I think speaks volumes and is not only detrimental to the company but also the remaining trainees. As a trainee you can be on probation for 18 months, and you have no employee rights during this time which is really awful as next seem to use employee law loop holes in place for a solid HR policy for trainees which is a real shame

      Viewing 1 - 3 of 7,983 Reviews
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      Glassdoor has 9,080 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.