Ocado Group reviews

3.2

54% would recommend to a friend

(810 total reviews)
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Tim Steiner

46% approve of CEO

37% positive business outlook

Ocado Group has an employee rating of 3.2 out of 5 stars, based on 810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ocado Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

810 reviews
1.0
Jan 15, 2020
Recommend
CEO approval
Business Outlook

Pros

None I can think of or make up

Cons

A lot of bullying. No respect for mental health

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Ocado Group Response
6y
Thanks for leaving your review. We’re concerned to hear that you felt like this. We value each and every employee, and we have a number of mental health initiatives and policies in place which aim to protect and support our people. If you have the time, please get in touch over email to provide more detailed feedback as we’d like to investigate this issue properly.
1.0
May 31, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Decent customers but that’s it

Cons

-Rude manager -If you take a sick day within the first 12 weeks (probation period), they will use it against you at the 12 week review, even if you needed it -Penalise you for being late to a delivery even if there’s traffic -for some houses, you will have no choice but to park far away and carry all of the shopping. You also get many flats with no lift -workload will be easy at first but they will increase your work load so much that you won’t have time to eat your lunch - shift patterns will affect your sleep. One week I was working pm shifts and sleeping at 2am, and 2 days later I was expected to be at work at 5am. So I had to go from sleeping at 2am to sleeping at 8pm in the space of 2 days which is very unrealistic. -you have to check every inch of the van for damage before you leave. If you miss something, expect to be blamed for it You go through so much and receive shocking pay in return Other drivers seem decent but the job is not worth it. Only do this job as a last resort

2.0
Sep 13, 2017

Stay Away from then.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No managers on your neck 24/7 (well not until you get back to base).

Cons

Managers are bullies, managers don't have qualifications of managerial positions, a lot of drops per routes, a lot of vans have "problems". Expect you to do more work but have no added time, never really can take a break as too much work.

Viewing 1 - 3 of 810 Reviews

Glassdoor has 856 Ocado Group reviews submitted anonymously by Ocado Group employees. Read employee reviews and ratings on Glassdoor to decide if Ocado Group is right for you.