Is Premier Inn a good company to work for as a Operations Manager?

Operations Manager professionals working at Premier Inn have rated their employer with 4.2 out of 5 stars in 32 Glassdoor reviews. This is a higher than average score with the overall rating of Premier Inn employees being 3.2 out of 5 stars. Search open Operations Manager Jobs at Premier Inn now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Premier Inn .

Does Premier Inn pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Premier Inn with 3.4 out of 5 stars based on 32 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Premier Inn.

What are the top reviewed jobs at Premier Inn?

Housekeeper (243) , Receptionist (194) , Front Desk Receptionist (81) , Duty Manager (75) , Ground Floor Team Member (56) , Night Receptionist (49) , Front of House (48) , Housekeeping (40) , Operations Manager (32) , Chef (26) , Deputy Hotel Manager (22) , Hotel Manager (22) , Hotel Receptionist (18) , Night Team Member (18) , FOH Team Member (16)

What are the pros of working at Premier Inn according to real employee reviews?

"Guests and some team great!" ((in 88 reviews)); "Good pay (and tips if you work in the restaurant/bar)" ((in 79 reviews)); "Staff are friendly and helpful" ((in 72 reviews)); "Most people you work with are nice and helpful." ((in 67 reviews)); "Good benefits with hotel discount and food discount" ((in 31 reviews))

What are the cons of working at Premier Inn according to real employee reviews?

"Poor management and very rude for no reason" ((in 131 reviews)); "Very Early and long hours" ((in 81 reviews)); "Manager was awful and unhelpful." ((in 65 reviews)); "No work life balance and if your full time you will feel like this ur only life" ((in 47 reviews)); "Management give mixed messages and long hours occasionally" ((in 16 reviews))

Skip to content Skip to footer

Notifications

Premier Inn

Premier Inn Operations Manager reviews

4.2

1% would recommend to a friend

(32 total reviews)

Dominic Paul

Not enough data to show CEO approval

1% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Operations Manager employees have rated Premier Inn with 4.2 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Premier Inn is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

32 reviews

5.0

Nov 2, 2023

Good company

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Team work good workshop Pay Bonus

Cons

Long hours Short staffed Management

2.0

May 21, 2023

Poor pay and conditions

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Can’t see any pros other than experience.

Cons

By the time you work the 48 hour contract you’re on no more than the hourly paid colleagues.

4.0

Sep 15, 2022

Great company to work for years ago not now

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Bonus Fun environment Training Breakfast occasionally Changing environment

Cons

Long hours Budgets got slashed Expected to work on the floor 80% of the time Team turn over

Viewing 1 - 3 of 32 Reviews

Top companies for "Compensation and Benefits" near you

Hilton

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Accor

3.6★Compensation & Benefits

Jobs at Premier Inn

Housekeeping - Team Member

Housekeeping Team Member

Housekeeping - Team Member

Housekeeping - Team Member

Housekeeping Team Member

Premier Inn reviews FAQs

Premier Inn reviews Premier Inn Operations Manager reviews

Premier Inn

Premier Inn Operations Manager reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

Poor pay and conditions

Great company to work for years ago not now

Top companies for "Compensation and Benefits" near you

Jobs at Premier Inn

Premier Inn reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Company ratings over time

Jobs at Premier Inn

Premier Inn reviews FAQs