Does Safestore pay their employees well?

According to anonymously submitted Glassdoor reviews, Safestore employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Safestore. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Safestore?

76% of Safestore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safestore 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Safestore?

Sales Consultant (106) , Store Manager (31) , Assistant Manager (6) , Manager (6) , Sales Advisor (3) , Sales Assistant (3) , Sales Associate (3) , Sales Representative (3) , Consultant (2) , Junior Recruiter (2) , Retail Sales Consultant (2) , Sale Consultant (2) , Sales (2)

What are the pros of working at Safestore according to real employee reviews?

"Not a stressful job Can meet good people" ((in 19 reviews)); "Small team friendly teams." ((in 15 reviews)); "very helpful and friendly colleagues" ((in 10 reviews)); "Bonus scheme is good if the targets are achievable." ((in 9 reviews)); "Good training and development for new starters" ((in 8 reviews))

What are the cons of working at Safestore according to real employee reviews?

"Depending on your store you may only rarely make bonus." ((in 14 reviews)); "Long hours and weekend work" ((in 6 reviews)); "Bad management" ((in 6 reviews)); "No work life balance" ((in 5 reviews)); "The overtime is expected but you don't get paid for it and instead you get time back in Lieu, which is often argued as you're expected to do what's right for the company and the share holders." ((in 4 reviews))

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Safestore

Safestore reviews

3.9

76% would recommend to a friend

(228 total reviews)

Frederic Vecchioli

83% approve of CEO

67% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.0

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Work/Life balance

Safestore has an employee rating of 3.9 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safestore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

228 reviews

5.0

Jan 16, 2026

Sales consultant journey

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Nothing but pros. Really am enjoying my journey so far, with some great guidance and shared knowledge from my TSM (Paul). Also, the rest of the team (Gavin, Stephen and Tash). Whether it has been talking me through the sales framework and doing coaching sessions or helping me with the actual contract side of things! I couldn’t have asked for more support on my journey so far and am already looking forward to getting stuck in at Gateshead with the team there who I’m sure will continue the support! I’m feeling confident going in, and with an open mind.

Cons

Genuinely none that I can think of, have had nothing but support!

Safestore Response

3mo

Thank you for taking the time to review your employment with us. I am very pleased to hear you are so happy here!

1.0

May 28, 2026

Don’t bother

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helping customers with their storage needs

Cons

Poor salary Toxic environment Scripted phone calls Harassing customers with daily phone calls Cleaning toilets

5.0

May 16, 2026

Safestore Starter

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

The training was very good and I didn’t feel rushed at all, Mani was very helpful and so was the rest of the Bermondsey branch, I was able to become more comfortable with my calls and using the computer system. At first I was nervous however with the help I was able to calm down and feel very welcomed to the team.

Cons

The Safestore academy system was not updated with the course I needed to complete.

Viewing 1 - 3 of 228 Reviews

Jobs at Safestore

Sales Consultant Designate