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Samsung Electronics

Engaged Employer

Samsung Electronics reviews

3.7

65% would recommend to a friend

(12,889 total reviews)
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Jong Hee Han

63% approve of CEO

55% positive business outlook

Samsung Electronics has an employee rating of 3.7 out of 5 stars, based on 12,889 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Samsung Electronics employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Feb 9, 2016

Not good at all

Recommend
CEO approval
Business Outlook

Pros

You are looked after materially. Good salary and benefits (new fully expensed BMW or Audi every 3yrs for example), generous staff discounts, generous expenses policy etc etc Some amazingly talented individuals. A good brand for the CV

Cons

- Your career will stagnate. Training and career progression paths are non-existent, and you are not allowed to make any real decisions, so it's not too long before you end up in a rut where you turn up, keep your head down, fudge the reports and take the cheque every month. - Reporting is the end game in this company. Reality doesn't matter, it's how good the reports look to the next level of management up that counts for everything. And because such a vast quantity of data is reported so ridiculously frequently, it simply isn't humanly possible for any of what you report to ever be checked or verified. Combine this with the fact that you start every project knowing the strategy will change, or the goalposts move long before anything ever gets delivered, and the fact that your department head will ultimately be someone with no understanding of what it is that you actually do, and you can pretty much get away with doing nothing. Just keep the reports coming, and work late occasionally to "show commitment". I did this for several of my four years and got very good appraisals and bonuses every time because I played the political game. It's farcical, it really is. - Promotions happen on length of service, how many hours a week you put in (turn up on Sundays and schmooze with the Koreans if you really want to look good) and whether your face fits, not your ability to do your job, or what your output is. No flexibility in terms of working from home or from other office locations, with a primary school style 'Bums on seats' mentality. Ultimately, Korean management has no trust or respect for Westerners. There isn't a single important decision made in this company that isn't ultimately signed off (and often reversed at the last minute) by a Korean. Even senior Westerners have to defer to Korean "superiors" who almost always are less experienced and knowledgeable than they are, but are in charge because they are Korean. The racism openly displayed in this company simply wouldn't be tolerated if Western and Korean roles were reversed, but as with most things, it's excused as "culture". - When you leave and go to a company with a 21st century management style of empowerment and trust, you actually find yourself struggling a little bit with simple decisions and freedoms because not once at Samsung will you ever have had any real autonomy. And when you're deprived of it, and then it's reinstated, it can be a almost uncomfortable at first. And in a nutshell that is the biggest problem. It is very easy to leave here a less relevant, and less employable individual than you were when you joined...

1.0
Dec 30, 2016

Hierarchical Nightmare

Recommend
CEO approval
Business Outlook

Pros

Decent, modern office spaces. Reasonable perks and a great name to have on the CV. Some brilliant and very driven people can be found in spots.

Cons

The Korean business culture dominates all. Decisions making happens at a high level by senior leaders without them consulting or asking for the opinions of their colleagues who are below them in the pyramid but understand challenges in far more detail. As all the senior leaders are Korean, local teams at each subsidiary have minimal control over anything. Working here makes you feel like a small cog in a large wheel to drive someone's promotion and pay rise in Seoul. This must also be one of the worst places to work as a woman. No female role models in senior grades at all and I heard outright sexist remarks by colleagues on several occassions.

1.0
May 16, 2019

AVOID LIKE THE PLAGUE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Subsidised canteen - Flexible working hours

Cons

What an awful place to work. There is a serious lack of management - senior management is generally Korean and therefore there is a big language barrier. Majority of these managers have gained their positions due to their nationality and not their skills, qualifications or experience. You find yourself making most (if not all) of the big decisions on behalf of management. It really is the blind leading the blind. You will struggle to gain any recognition or growth unless you are Korean. It is a company that operates very much like a small business yet it is a multinational company?! There is no structure whatsoever. No building maintenance, guidelines, processes or training. Actually, you do get training, but on how to address Korean people (not how to use Samsung’s systems etc.) - and that’s only if you are permanent! No ability to work from home - in fact you can’t even use a USB stick without permission from HQ. It really is an absurd place to work. Samsung’s staff turnover is shockingly high - for a reason! In my time there I never once had any discussions about future development, progression etc. It’s like you get a position and you’re stuck there for life.

Viewing 1 - 3 of 12,889 Reviews

Glassdoor has 18,522 Samsung Electronics reviews submitted anonymously by Samsung Electronics employees. Read employee reviews and ratings on Glassdoor to decide if Samsung Electronics is right for you.