Starbucks reviews

3.5

56% would recommend to a friend

(85,184 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.4 stars).

Reviews by job title

85K reviews
5.0
Jul 21, 2025

Amazing company

Recommend
CEO approval
Business Outlook

Pros

Career progression Constant training They look after their staff

Cons

There are no cons I can think of

5.0
Apr 8, 2021

Great company!

Recommend
CEO approval
Business Outlook

Pros

Very positive environment! Very friendly staff , like being in one big family! Very good for progression and a really good management team!

Cons

Nothing bad too say about the company!

1.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Free drinks and building connections with loyal customers.

Cons

Horrible supervisor named Rose at Starbucks bentalls. She would overload me with work and when I asked for help she would tell me to do my job. For many years she would overload me with work and carry heavy equipment on my own. I eventually then followed up with management, to which things later changed, although since she was close with my manager nothing was changed after I made a complaint for many months. Training was nonexistent. You had to learn on the job. Instead of training me to make the drinks, I was only allowed to take orders until I made a complaint. Very toxic environment to work at and people will take advantage of you if you do not stand up for yourself. There is no standard when it comes to balancing the workload, therefore if a supervisor does not like you they will give you all the heavy workload to complete. I finally found a new job and left but I was diagnosed with depression after working at this company. If you value your mental health it is not worth applying for. Anytime we had an infestation issue it was not taken care of for months. Nothing was solved until things got worse.

Viewing 1 - 3 of 85,184 Reviews

Glassdoor has 90,883 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.