TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, interesting job, great benefits, good career progression

Cons

I don’t have any cons, it’s retail so hours are as you would expect

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TUI Group Response
1d
Thank you for taking the time to share your feedback and for being part of TUI for more than 10 years. We're delighted to hear that you've enjoyed working with great colleagues, found your role interesting, and valued the benefits and career development opportunities available at TUI. It's especially rewarding to hear such positive feedback from a long-serving colleague. We also appreciate your perspective on retail working hours. As you highlight, retail roles can involve a varied schedule to meet the needs of our customers, and we're grateful for the dedication and flexibility shown by our Retail teams. Thank you again for your continued contribution and for recommending TUI as a place to work. Best wishes from the TUI Employer Brand Social Media Team.
5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

TUI Airways is the best paid in the Industry in the UK. Basic pay increases on scales each year. Generous overtime is occasionally available at £350 to come in on your time off.

Cons

It’s a combination of short haul and short haul. The short haul flights are extremely busy with near to full passenger loads ,

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TUI Group Response
1d
Thank you for taking the time to share your experience and for your loyalty to TUI over the past 10 years. We're delighted to hear that you value our competitive pay, annual salary progression and the opportunities available through overtime. We also appreciate your honest feedback about the demands of our flying programme. We know that busy flights can be challenging, and we recognise the commitment and professionalism our Cabin Crew demonstrate every day in delivering great holiday experiences for our customers. Thank you as well for your suggestion regarding face-to-face conference days. Bringing colleagues together to share business updates, future plans and connect in person is valuable, and we appreciate you taking the time to share your thoughts. Thank you again for your feedback and continued contribution to TUI. Best wishes from the TUI Employer Brand Social Media Team.
Viewing 1 - 3 of 1,994 Reviews

Glassdoor has 3,030 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.