Does The Emirates Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Emirates Group employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at The Emirates Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at The Emirates Group?

73% of The Emirates Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Emirates Group 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at The Emirates Group?

Cabin Crew (1257) , Flight Attendant (331) , Cabin Crew Member (173) , Senior Software Engineer (106) , Customer Service Representative (83) , Cabin Supervisor (78) , Software Engineer (69) , Airline Pilot (61) , Airport Services Agent (60) , Customer Service Agent (43) , Senior Airport Services Agent (42) , Customer Service (41) , Manager (40) , Flight Purser (39) , Senior Cabin Crew (38)

What are the pros of working at The Emirates Group according to real employee reviews?

"Salary is good in comparison to Europe but even that is not increasing accordingly to the country’s lifestyle/rent increases" ((in 509 reviews)); "Great travel destinations with multiple flights a day ( very handy with good travel benefits)." ((in 180 reviews)); "Colleagues are great and supportive" ((in 81 reviews)); "You can get good work life balance and no much pressure." ((in 73 reviews)); "good work environment and friendly" ((in 68 reviews))

What are the cons of working at The Emirates Group according to real employee reviews?

"Bad management Lack of meritocracy" ((in 263 reviews)); "Long hours but manageable to work" ((in 139 reviews)); "Extended working hours before and after flight that you don’t get paid" ((in 101 reviews)); "God forbid you meet a bad manager" ((in 49 reviews)); "No salary rise for the last few years and no bonus as well" ((in 26 reviews))

What are employees saying about The Emirates Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Emirates Group layoffs and their outlook for job security at The Emirates Group in 2026.

What are the top reviewed The Emirates Group locations?

Manchester , London , Heathrow , Birmingham , Kingston upon Thames , Winchester , Milton Keynes , Solihull , Maidenhead , Lincoln , Epsom , Esher , Wilmslow , Eynsham , Leeds , Hounslow , Manchester City Centre

The Emirates Group reviews

3.9

73% would recommend to a friend

(5,081 total reviews)

Ahmed bin Saeed Al-Maktoum

82% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Emirates Group has an employee rating of 3.9 out of 5 stars, based on 5,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Emirates Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

5K reviews

4.0

Jul 7, 2015

Cabin Crew for 7 years

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tax free, travel the world, accommodation provided or allowance provided. Transportation to work. Promotion opportunities. Make great new friends. Good salary. Nice accommodation outstation.

Cons

Vast amount of cabin crew and rapidly expanding means that the company can only treat you as a number. Management have no empathy for shift patterns, irregular sleep patterns and working with minimum days off. Opportunities to transfer to a ground position within Dubai generally mean a pay cut, and to transfer to a ground job outside of Dubai virtually impossible.

2.0

Jul 17, 2014

Employees are treated like robots.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

You can benefit from a stand by staff travel ticket after the first 6-9 months of work.

Cons

Underpaid — in comparison with other positions with similar language requirements Emirates pay about 3K a year less. Extremely high workload — after the 3rd month of work agents literally start taking a call after a call. A few of my colleagues lost their voice for a few days due to that. Bad management — they must think that everybody is replaceable. The extremely high staff turnover speaks to itself . People quit all the time while the managers spend a lot of money on recruiting and training new people every other month instead of trying to keep their people. At the end only the desperate staff sticks to this job.

5.0

Sep 16, 2018

Emirates Cabin Crew

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel all around the world. Meet new people. Free accommodation in Dubai.

Cons

Some housing is mouldy. Can get lonely. Rarely see family.

Viewing 1 - 3 of 5,081 Reviews

Jobs at The Emirates Group

Emirates Cabin Crew (Relocation to Dubai)

Emirates Cabin Crew (Relocation to Dubai)

Emirates Cabin Crew (Relocation to Dubai)

Emirates Cabin Crew (Relocation to Dubai)

Direct Entry Captain - Pilot