TransPerfect reviews

3.0

40% would recommend to a friend

(2,857 total reviews)

Phil Shawe

44% approve of CEO

33% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of the people I met were nice.

Cons

All the reviews you read here are true - late hours, unimaginable stress, a totally unsupportive management system if you're unhappy and aren't willing to play the "game". The department managers’ review from June 2014 does less to increase confidence than to prove the point that all the other reviews are making. To say that (by implication), the members of staff that worked for this company are in some way unwilling to work or don't want to put in the hours to be rewarded is absolutely ridiculous. I have NEVER worked in such an unprofessional environment and managers should be ashamed of how they approach unhappy staff members. My average working week was between 60-80 hours with no lunch breaks. I had lost count of the number of times I was told I was too slow, or not being proactive enough, not being efficient enough, not being smart enough. I have always worked hard for what I have, I will not let a DM on this website try to take that away and dismiss my opinion. Your point 7, “be a part of something bigger” is just some of the propagandist jargon you’ll hear to try to motivate you out of a virtual depression. What you’ll be doing is selling your soul for minimal compensation whilst others in your team will reap the benefits – DM, don’t kid yourself. THERE IS A REASON YOUR TURNOVER IS SO HIGH!!! Do you think that after all the rigorous testing and interviewing by varied members of management that the candidates you eventually decide to employ are just lazy and unreasonable?? Don't insult our intelligence. That means only one of two things. Either your methods of interview are extremely misguided (proving a severe lack in your management skills) or you are in denial about the true nature of the working environment you are providing (proving a severe lack in your management skills) and I promise you, it's the latter. The fact that this DM is saying he/she doesn't understand the negativity on this site or the complaints about workload is case and point. You can tell yourself that negativity here is due to inexperience in the company or that their reviews are old but this is coming from someone who worked over a year in your company and recently so you can’t just brush me away as someone who is out of touch with what your company is trying to achieve. I’ve lived it and I know. In addition, the fact that these reviews scope such an extended period of time should be a lesson to you because you are clearly not taking the initiative and learning from bad experiences – something you repeatedly tell your PMs to do – maybe you should follow your own instruction and take RESPONSIBILITY. Note to the management: Please note the WTR (Working Time Regulations), Management of Health & Safety at Work Regulations 1999, Health & Safety at Work Act 1974 - you have a duty of care and you are avoiding it and ultimately, breaking the law. I truly hope that the office I left recently gets better and that the management wake up out of this "blame the PM" culture they have at the moment. YOU as the management have ultimate responsibility for how your PMs perform – if you need to be told that then you should not be in the position of management you are in. Your company will not grow to its full potential if you keep losing the best and most experienced in your team because of poor working conditions and unprofessional behaviour – it isn’t an unwillingness to work to the best of our ability or a lazy attitude. Sort yourselves out.

1.0
Sep 23, 2019
Recommend
CEO approval
Business Outlook

Pros

No pros, working at this company was an awful experience and a source of a lot of stress and unhappiness. PLEASE AVOID AT ALL COSTS.

Cons

This company asks current employees to leave good reviews to improve their image, but it's widely known in the translation services industry that TransPerfect is a sweatshop, where employees are paid badly, burnt out, pushed out and replaced, the turnover at this company is extremely high for a reason. It’s appalling how the Production teams treat linguists, with the only importance being on very low rates and asking linguists to deliver ridiculous amounts of work within inadequate time frames. The industry standard is 2000/2500 words a day, but this isn't considered for ‘Rush’ jobs. As a Project Manager, you’re told to get linguists’ rates down as much as possible (to criminal amounts) and will be reprimanded if you pay a standard rate that the linguist has asked for. The PMs proofread the work themselves and flag ‘linguistic’ issues to the linguists, even if they don’t speak the source language, which doesn't really make sense, as surely a qualified linguist should be doing this, even in English? One pair of PM eyes will be checking up to tens of thousands of words alone, as well as juggling all their other tasks. This isn't an accurate or reliable method, especially for medical files. We were also using linguists that were not completely qualified/certified for medical subject matter (Chinese into English medical documents). The linguists are then harassed to make amends and are not paid for the additional time spent. The linguists are expected to drop everything and provide this free service, even after being paid peanuts to rush through the job in the first place. PMs will even ask linguists who didn't translate/proofread originally to make these changes for free. Translators and proofreaders please avoid this disgusting factory; you will not be treated with any respect or paid fairly. Spiteful managers on a 'power trip' with no people skills, will obsessively micromanage and note down your every move. You'll be reminded of the hierarchy when you flag that the intense managing process is anxiety-inducing. The respect and kindness you receive here is entirely dependent on whether you suck up and get through an impossible amount of work each day. The expectations aren't feasible and you feel like you're working in a sweatshop, with the same repetitive actions every single day. There's a total lack of focus on your strengths as an individual. Every minute of the day must be accounted for here. ‘End Of Day’ summaries and constant check-ins during the day are something I've never observed in a workplace before, this obsessive watching and constant need to know your daily output is put in place for you to be tracked intensely and later scrutinized. Sucking up and trying to be friends with management are the only ways to progress here and have a chance at a decent working life. The way 'Team Leads' treat and interact with senior members of staff is obviously different to how they'll interact with standard workers. There’s a total lack of equality in the workplace here and unlike anything I've ever experienced before, the hierarchy is uncomfortably defined. They promote out of favouritism and you have no voice if you're the bottom of the 'food chain'. If you have no seniority at all, expect to be treated badly and like a ‘nobody’, because that's literally what you are in this company. When you flag misconduct to HR, they will not help you or offer you any constructive advice. Despite being such a huge international company, there aren't any trade union representatives. Preference is always given to management and once you've complained, goalposts will be moved to unrealistic expectations as part of an action plan to push you out, which is disgraceful. There's no job security and the level of ‘bitchiness’ and ‘clique’ hierarchy within the all-female London teams is reminiscent of a horrible high school, instead of a professional place of work. Employees that have moved internally to join other teams are openly referred to as 'traitors' by management, which highlights just how judgmental and cruel this environment is. There's no job progression here, only for the people who have been in the managers' pockets since day one. Employees are put on an extremely slow path to any sort of progression, with words such as 'Senior' and 'Executive' being added to 'Project Manager' to give the illusion that you're actually moving forward in life, but essentially your job stays the same and wage only increases slightly, but not enough to actually reflect the amount of time and energy you're expected to pour into this company. Work-life balance here is terrible. You're expected to work through your hour of unpaid lunch to get through the sheer amount of work set, as well as stay late every evening. You’ll be judged for not staying late. There's a complete lack of culture and team spirit here. Free fruit twice a week and free pizza once in a while, that you eat at your desk whilst continuing to work, does not build real company culture. Treating people like human beings and not robotic work machines is probably a good starting point. Strong individual friendships in teams make it seem like there's positive team morale, but this isn't the case. These friendships are made from bonding over how difficult and stressful the job is, how you never feel good enough and how intense and negative management are. There's no Exit Interview when you leave (most likely because the turnover is so high), which reiterates how this company has no interest in hearing employee feedback. They're not willing to change at all, so there's no hope for improvement, avoid at all costs.

1.0
Mar 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Most people who work there are really nice and you will make some great friends. The office is nice and in a good location. The actual job is easy... but they give you an imposible amount of work to do in the time you have.

Cons

In my interview I was lied to about what the job entailed. Staying late is not a rare occurance but an every day reality. People stay until 9pm on a regular basis. If you work here .. don't let managers walk all over you. If they can get away with it they will push you to do ridiculous amounts of work and will have no sympathy when you have to stay until 9pm every night. The managerial pyramid scheme isnt based on competence, just length of time you have worked there. Most the managers sit around shopping online or chatting on skype... whilst the project coordinators often don´t have time to take a lunch break. They exploit linguists by paying them next to nothing for translation really technical and complicated documents. Linguists are threatened if they don´t accept low rates with lower volumes of work. The company culture of working hard all week and going and getting wasted on the weekend really suggests that people are not happy in there jobs. Most my friends would spend every lunch break and friday night complaining to me about the stress of the week. It is not in the companies policy to give a reference or even acknowledge that you worked there post employment.

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