UPS reviews

3.4

55% would recommend to a friend

(36,767 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.4 stars).

Reviews by job title

37K reviews
1.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Good hourly pay, but horrendous treatment does not justify it

Cons

You are not allowed to speak or complain, this is instant dismissal. They choose large build people to do the hardest jobs without rotating them. Micromanaging at its finest. Managers/team leaders abuse employees.

1.0
Oct 21, 2012

Dishonest Management

Recommend
CEO approval
Business Outlook

Pros

Reasonably well paid for the industry, but you will have to put in the hours to earn it.

Cons

Hypocritical Managers. Company policies are not followed, all in the name of profit. Bullying is rife, from the highest managers downwards. Dishonesty is the best way forwards. If you go by the book, don't expect to progress

3.0
Jun 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Quite flexible working hours / working from home Good brand Good career prospects

Cons

Upper management change - ridiculous targets that are unachievable If you’re unlucky with a bad territory you won’t earn any commission which is out of your control So much red tape. Can’t influence any changes. No one listens to ideas. Completely process driven - ridiculously long winded processes in place. Service is getting worse. Lack of support form manager Departments work against each other rather than with

Viewing 1 - 3 of 36,767 Reviews

Glassdoor has 40,972 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.