Uber reviews

3.7

65% would recommend to a friend

(16,257 total reviews)
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Dara Khosrowshahi

70% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16K reviews
1.0
Jan 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice MacBook until they take it off you and replace it with a Dell that doesn't work. £10 a day for lunch, until they take that off you #findthemoney Cool office.

Cons

Management don't give a crap about greenlight. Over the years they've slowly kicked greenlight out of the big picture. Making staff easily replaceable. Running offices on the bare minimum. Even when there's a protest. No security. No care for experts. London is the only thing that matters in the UK. Slowly taking all the perks away because Ubers gotta make some money somewhere. Maybe stop giving incentives to drivers and actually care for your own staff? Experts are constantly doing other people's work. Lowest paid role in the company but you're doing the most work. Doesn't make any sense to me? Every expert has to clock in and clock out of every single activity throughout the day. Even on lunch! It's disgusting that managers want this all recorded. Picking people out when they're not "pushing their weight". Getting spoken to like crap when you clock in 2 minutes late. London license is the only thing anyone cares about anymore. Stop trying to #findthemoney and invest in your staff. People who have been there since year 1. Launching products and earning the big bosses millions. What did we get in return? A stock option that's fallen through the floor. People in Aldgate tower know nothing about private hire. They literally sit in their glass tower telling experts what to do. What calling campaign to work on. What hub to cover because they don't have enough staff because they've all left! Banning hubs from hiring new staff so you've got 2/3 members of staff looking after thousands of drivers per city. IT'S NOT SAFE. You stand up to safety when it comes to riders but couldn't give a damn about your staff safety. They'd rather spend £22,000 on a self check outs for all the offices than to give staff a proper bonus. Replacing greenlight staff with a computer hooked up to cheap labourers in the Philippines is not the way to do this. You've got support staff that haven't got a clue about UK laws or private hire laws. Drivers were treated better than the support staff. Making support staff wait over half a year for a bonus that was nothing compared to the drivers bonus is a real kick in the teeth. Drivers got their bonus instantly. You wouldn't be pulling in millions a week if it wasn't for these experts that joined all these drivers up. With calling campaigns, bringing them through the driver funnel getting them licensed and onboarding them. We are the face of company. We are why Uber is taking in millions. Not because of the keyboard monkeys in the head office. Do not work for Uber. You're better off driving for Uber. You're treated better as a driver.

4.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

I work with the most intelligent, fun, interesting colleagues, I love what I do, and I feel very invested in our mission!

Cons

I work all the time and it never ends! I rarely leave before 8pm and always have a bit to do on the weekends. It feels like I can never quite catch up - but at the same time I love it, so it's cool :)

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Uber Response
10y
Thanks for your feedback and the kind words. No one wants you to over do it! Take a beat and work with your manager if you think things are getting out of hand. You're obviously very motivated, but we don't want you to burn out.
4.0
May 17, 2015

London Ops Mgr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture, amazing people, good perks

Cons

Hard work but worth it

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