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      Utility Warehouse

      Engaged Employer

      Utility Warehouse reviews

      3.5

      66% would recommend to a friend

      (754 total reviews)

      Stuart Burnett

      74% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.4

      Senior management

      3.4

      Compensation and benefits

      3.2

      Career opportunities

      Utility Warehouse has an employee rating of 3.5 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utility Warehouse employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      754 reviews
      5.0
      Jun 4, 2026

      Supportive culture with a opportunity to have real impact

      Head of workplace
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been with Utility Warehouse for three months and have been impressed by how welcoming and supportive the culture is. Colleagues across the business are approachable, collaborative, and genuinely willing to help new starters succeed. There is a strong sense of purpose, with everyone focused on delivering great outcomes for customers and supporting the company's continued growth. I've found the leadership team to be accessible and transparent, and there is a clear commitment to employee wellbeing and development. The business encourages new ideas and gives people the opportunity to make a meaningful contribution from an early stage. It's an exciting environment to join, with ambitious plans and a positive, people-focused culture.

      Cons

      As a growing business, there is a lot of change and transformation underway, which can sometimes make it challenging to keep up with evolving priorities and processes. For new starters, there is a significant amount to learn across the different areas of the business, and it can take time to fully understand how everything fits together. Some processes and ways of working are still evolving as the company continues to grow, which can occasionally create ambiguity. However, there is a genuine willingness across the organisation to listen to feedback and continuously improve.

      avatar
      Utility Warehouse Response
      1w
      Hi there, thank you for taking the time to leave a review, we are so happy to hear that you've felt so welcomed and supported during your first three months with us. We completely understand that joining a fast-growing business brings a lot of information and evolving processes to take in at the start. It's great to hear you already feel empowered to contribute ideas and we'll continue focusing on listening to feedback to make our onboarding as smooth as possible. Thanks for making such a great start here at Utility Warehouse!
      5.0
      Jun 4, 2026

      5 Years of Growth, Great People, and Transparent Leadership

      Digital lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The People & Team: The absolute best part of working at UW is the team. I am constantly surrounded by passionate, talented people across the entire business. Accessible Leadership: Leadership including the Executive Leadership Team is highly visible and genuinely approachable. There is an incredibly refreshing openness where you can discuss ideas, successes, and concerns directly with senior leaders and get meaningful answers. Career Flexibility: I’m incredibly grateful for the "squiggly career" path UW has supported over the last 5 years. I’ve had fantastic opportunities to lead high-impact projects and actively help shape our internal culture. Strong Community: Between town halls, all-hands meetings, employee forums, and frequent communications, there are endless opportunities to network and collaborate across departments.

      Cons

      Because the business is actively driving continuous improvement, change happens very frequently. Navigating a rapidly evolving digital landscape can occasionally feel a bit daunting, but it's a natural by-product of a company that refuses to stand still.

      avatar
      Utility Warehouse Response
      1w
      Hi there, thank you for taking the time to leave such a thoughtful and detailed review. We are happy to hear that you've enjoyed your 'squiggly career' path with us over the last 5 years and that you feel so supported by your team and our leadership! We also really appreciate your constructive feedback regarding the pace of change, ensuring our teams have the right tools, clear road maps and transparency during these times is incredibly important to us and we will keep focusing on this. Thank you for your amazing contribution to Utility Warehouse!
      5.0
      May 18, 2026

      Excellent flexibility and supportive team culture

      Social media manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers excellent flexibility with remote working, provides high-quality equipment to support productivity, and fosters a collaborative and supportive team environment.

      Cons

      At this time, I haven’t experienced any significant drawbacks in my role.

      avatar
      Utility Warehouse Response
      1w
      Hi there, thank you for taking time to leave a review. We are happy to hear you're happy with our flexible working we offer employees along with the quality of the equipment we provide and the support you receive within your Team! We thrive on our employees feeling supported and making sure that leadership is providing the positive direction you need to to succeed. Thank you so much for being a valued member of the team over the last few years!
      Viewing 1 - 3 of 754 Reviews
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      ReviewsUtility Warehouse reviews

      Glassdoor has 808 Utility Warehouse reviews submitted anonymously by Utility Warehouse employees. Read employee reviews and ratings on Glassdoor to decide if Utility Warehouse is right for you.