Does Vitality pay their employees well?

According to anonymously submitted Glassdoor reviews, Vitality employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Vitality. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Vitality?

84% of Vitality employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vitality 4.3 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Vitality?

Healthcare Associate (32) , Manager (17) , Customer Service (11) , Service Consultant (10) , Business Consultant (9) , Team Manager (9) , Business Development Manager (7) , Customer Service Representative (7) , Retention Specialist (7) , Healthcare Advisor (6) , Healthcare Assistant (6) , Project Manager (6) , Protection Advisor (6) , Relationship Manager (6) , Lead Generator (5)

What are the pros of working at Vitality according to real employee reviews?

"People you work with are great" ((in 57 reviews)); "Can do what you like Benefits are good" ((in 49 reviews)); "Great atmosphere and culture." ((in 23 reviews)); "Healthy free breakfasts and lunches — genuinely a standout perk" ((in 23 reviews)); "Great team and challenging environment" ((in 17 reviews))

What are the cons of working at Vitality according to real employee reviews?

"Low salary and benefit levels relative to the finance industry or other London" ((in 31 reviews)); "Poor management" ((in 22 reviews)); "Pay is low and needs improving" ((in 18 reviews)); "Team managers are always on busy ALL DAY which says to me they don’t want to help you." ((in 14 reviews)); "This also means that Vitality are seeing a large number of skilled, dedicated, and hardworking staff walk away from the ompany so that they can be given the opportunities they deserve, myself included" ((in 8 reviews))

What Vitality locations have received the highest employee ratings?

Bournemouth , London , Manchester , Stockport

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Vitality

Part of Discovery (South Africa)

Vitality reviews

4.2

84% would recommend to a friend

(414 total reviews)

Neville Koopowitz

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Work/Life balance

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.0

Senior management

4.0

Career opportunities

Vitality has an employee rating of 4.2 out of 5 stars, based on 414 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Vitality employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

414 reviews

5.0

Feb 16, 2026

Slick systems, warm team, and thoughtful onboarding

Executive personal assistant

Recommend

CEO approval

Business Outlook

Pros

Warm, welcoming culture from day one Well‑organised onboarding with clear induction sessions Slick internal systems (ticketing + desk booking) that make life easier Healthy free breakfasts and lunches — genuinely a standout perk Plenty of wellbeing activities and chances to meet people across the business

Cons

Minor admin delay during benefits setup (due to an existing account merge); otherwise very smooth onboarding

Vitality Response

3mo

Thanks for sharing your experience with us. It’s great to hear you’ve felt welcomed from day one and that our onboarding, systems and wellbeing activities have helped you settle in. We’re also glad the benefits setup issue was resolved quickly. We really appreciate your feedback and we’re delighted you’re enjoying your time at Vitality.

5.0

May 31, 2026

Good job, but too much office time

Sales

Recommend

CEO approval

Business Outlook

Pros

Good job, benefits are really good

Cons

Working in the office too much

4.0

May 30, 2026

Great people and culture, but progression can be lacking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Truly great people throughout the business, sensible and solution/team focused. Day to day very little politics. Flexible working and truly hybrid (grown up rules). A great team spirit and culture clearly tied to core values

Cons

In some teams, lack of progression opportunities. One bad manager can influence a desire to stay. Workload can be heavy. Poor compensation package in comparison to industry (approx 15% lower for a 'good salary'- colleague was on 40% lower than industry for same job)

Viewing 1 - 3 of 414 Reviews

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