Yodel by InPost reviews

I really don't know where to start. I had a desk based job and contracted to work 9-5.30pm. This only happened a handful of times. The hours are long. Sometimes you had to work 12 hour days, oh and don't expect to be paid any overtime or get the time back in lieu, this was just expected for you to work this long. The director of the team was a bully with unrealistic deadlines and with no care or respect for his team. There was a culture of fear within the team. There was no work/life balance. My line manager was very inexperienced in general management and also my job role. Tasks did not make sense, were not clear and a lot of time was needlessly wasted. If you were an employee who had been transferred over from HDNL (Home Delivery Network) these seem to be better treated by management and in general, had better terms and conditions in their contracts. HR (who call themselves 'people services') lock themselves away on the top floor of the office and you need to have your finger print scanned to meet face to face with them, which only a select few have access. Everyone else needs to contact them by filling out a web based form or by telephone. I don't understand the logic of this, especially when you are in the same building as them. The drivers - I feel so sorry for the self employed drivers. They are the laughing stock of the directors and management. Everyone knows they don't get enough pay to live on and have to work insane hours and bend over backwards to actually be able to live on the money they earn. They are the backbone of the business. Yodel you are a parcel delivery company, it's time to show the delivery drivers some respect. The amount of times the directors and management would be detrimental to the drivers in meetings with rude and disgusting remarks behind their backs was on a weekly and sometimes daily basis. All whilst the directors and management are on their bumper salary pay.

Yodel are exploitative. They have avoided any responsibility as an employer by insisting on couriers being self employed. Whilst the national minimum wage has increased by 7%, Yodel parcel prices remain flat at £1.15 or 58p for a packet. I have done a round with an average of 90-100 drops a day on a rural round which takes longer to deliver to. I work 12 hours a day six days a week and earn only £5,70 and hour before any tax or NI is deducted, I also get no holiday pay, no sick pay or any pension entitlement. It is a criminal exploitation of workers, I am raising this with my MP and am planning to take Yodel to an industrial tribunal. I work hard and am one of their highest rated drivers but this does not translate into a livable income. They treat staff with contempt, will sack you for any dissent or at the slightest sign of discontent. Some drivers earn a living wage, but this depends on your round. If its rural you are toast. Cant wait to tell them to stuff their job.