Is iQ Student Accommodation a good company to work for?

iQ Student Accommodation has an overall rating of 4.1 out of 5, based on over 185 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 82% of employees would recommend working at iQ Student Accommodation to a friend and 79% have a positive outlook for the business. The best reviews about iQ Student Accommodation have been left by employees working as Assistant Manager , Operations Manager and Customer Service Advisor .

Does iQ Student Accommodation pay their employees well?

According to anonymously submitted Glassdoor reviews, iQ Student Accommodation employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at iQ Student Accommodation. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at iQ Student Accommodation?

82% of iQ Student Accommodation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iQ Student Accommodation 3.8 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at iQ Student Accommodation?

Customer Service Advisor (24) , Assistant Manager (19) , Operations Manager (18) , Maintenance Technician (10) , Customer Service Associate (5) , Customer Service Representative (4) , Customer Advisor (3) , Customer Service (3) , Housekeeper (3) , Manager (3) , Quantity Surveyor (3) , Analyst (2) , CSA (2) , CSA - Customer Service Advisor (2) , CSA - Customer Service Associate (2)

What are the pros of working at iQ Student Accommodation according to real employee reviews?

"Site based team is great" ((in 16 reviews)); "Good benefits encourage extended team values" ((in 7 reviews)); "People actually care" ((in 5 reviews)); "Discretionary bonus" ((in 4 reviews)); "Friendly work environment" ((in 4 reviews))

What are the cons of working at iQ Student Accommodation according to real employee reviews?

"It’s not worth the low pay or the toll it takes on your mental health." ((in 5 reviews)); "Boring and bad hours no work life balance" ((in 5 reviews)); "Long hours" ((in 5 reviews)); "Low salary and no progression." ((in 3 reviews))

What are the top reviewed iQ Student Accommodation locations?

London , Manchester , Leeds , Sheffield , Newcastle upon Tyne , Leicester , Edinburgh , Brighton , Bristol , Bournemouth , Southwark , Birmingham , Liverpool , Salford , Huddersfield , Greenwich , Shoreditch , Hoxton , Coventry , Lincoln , Plymouth , Egham , Glasgow , Bath , Bloomsbury , Oxford , Newcastle , Preston , Manchester City Centre , Tufnell Park

iQ Student Accommodation reviews

4.1

82% would recommend to a friend

(179 total reviews)

Matthew Merrick

92% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

iQ Student Accommodation has an employee rating of 4.1 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The iQ Student Accommodation employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

179 reviews

2.0

Jun 23, 2026

Attractive office but heavy workload and fast pace

Human resources

Recommend

CEO approval

Business Outlook

Pros

Attractive head office in London Bridge

Cons

Heavy workload, high volume, fast paced.

iQ Student Accommodation Response

1w

Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our office environment - we're very proud of our work space and the environment we have created, particularly focussing on the well-being of our iQers with social spaces and events to connect with each other away from the day job. We also appreciate your comments about how you felt about your workload, volume and pace. We are unapologetically fast-paced - constantly striving to respond to our iQers' needs as quickly as we can, making improvements and resolving concerns. We recognise that a busy environment isn't for everyone -it can feel demanding to some, while others will thrive on the pace and variety of work. We are continually reviewing the ways in which was support all our iQers, how we streamline processes to be more efficient, and ensure workloads are manageable and evenly distributed amongst teams. If there's anything specific you think we should know, please reach out to the People team.

5.0

Jun 17, 2026

Supportive team atmosphere

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The company is full of people that genuinely want to help and support you. You are part of a small team at each site and all working together to deliver the best service.

Cons

The summer months can get busy but every job has busy and quiet periods.

iQ Student Accommodation Response

2w

Love this! This is exactly what we aim for, a team full of people who have got each others back! It really does make all the difference especially during those busy summer months. Thank you for sharing such positive feedback, it's great to see it all coming together.

5.0

Jun 17, 2026

Supportive team with strong cross-business connections

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

iQ work really hard on connecting everyone across the business, making sure the corporate feeling is not on the table. The wider team is very supportive, there are resources available, rewards, perks...

Cons

No cons, so far so good!

iQ Student Accommodation Response

2w

It is great to hear the effort of keeping everyone connected is coming through! Building that sense of one team across the business is something we care alot about so it's good to know that it is landing well! Thank you for sharing

Viewing 1 - 3 of 179 Reviews

Jobs at iQ Student Accommodation

Payroll & Data Coordinator

Cluster General Manager - 4 Month FTC

Newcastle upon Tyne, England

Resident Experience Advisor - Part Time/FTC

Payroll & Data Coordinator