The salary trajectory of a Customer Service Representative ranges between locations and employers. The salary starts at £0 per year (estimate) and goes up to £0 per year (estimate) for the highest level of seniority.
The estimated average salary for a Customer Service Representative at FirstGroup is £46,038 per year or £22 per hour, but some professionals have reported earning up to roughly £67,110 per year (90th percentile). The typical pay range is between £38,051 (25th percentile) and £56,243 (75th percentile) annually. This is based on 7 salaries submitted by FirstGroup Customer Service Representative professionals on Glassdoor, as of Jun 2026.