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Financial institutions are moving beyond the AI hype cycle and asking harder questions about trust, accountability, and data transparency. Following the @American Bankers Association Risk & Compliance Conference, Capco’s @Jak Hart shares why the industry is shifting focus back to governance fundamentals and what that means for scaling AI responsibly. Read the full perspective and explore where organizations are starting their governance journey: https://www.capco.com/Intelligence/Capco-Intelligence/beyond-the-ai-black-box
Banks that automate standard processes win twice. They reduce operational costs and deliver the seamless digital experiences customers expect. AI-powered CRM self-service makes this possible at scale. If you are looking for quick wins with measurable impact, this is where to start. 🔍 Explore the full article: https://www.capco.com/Intelligence/Capco-Intelligence/self-service-with-ai-and-crm
We’re proud to share that Capco’s UK AI Lab took first place at @OpenAI’s recent Codex Hackathon in the face of stiff competition from many other very talented teams. Our entry focused on a retail banking use case, helping frontline teams better support vulnerable customers through AI-generated customer profiles and next-best actions, powered by transaction and behavioural data. This win reflects the impact of the solution our team built and the focus on creating practical, meaningful outcomes that address the challenges our clients face. Find out more about our AI Labs ➡️ https://www.capco.com/ai/capco-ai-labs
Creating inclusive workplaces starts with understanding experiences that are not always visible. Capco’s @Helen Needham shares her experience of autism in the workplace, reflecting on masking, mentoring, workplace expectations and the importance of creating environments where different ways of thinking are supported and valued. Recently featured in The Times, Helen’s story highlights why inclusion is not one-size-fits-all. Read the full Q&A here: https://www.capco.com/About-Us/Be-Yourself-At-Work/women-autism-and-the-workplace
We were delighted to support @BA Life 2026 for another year, this time as Gold Sponsors, bringing together a fantastic business analysis community to explore how the role continues to evolve. It was great to see so much engagement throughout the day as @John Wisner, @Martin Lee and @Christie Lau shared perspectives on building more fulfilling and impactful BA careers, as well as how design thinking and AI are shaping better outcomes for organisations. A big thank you to the organisers and to everyone who joined our sessions. The conversation doesn’t stop here. If you’re interested in exploring a career at Capco, visit our careers page: https://www.capco.com/Careers #BALife #BALife2026 #BusinessAnalysis #BusinessAnalysisTraining
Anthropic’s Glasswing initiative highlights three shifts financial institutions should pay attention to: • Faster vulnerability discovery and exploitation • A narrowing window of advantage for defenders • Increasing pressure on patching, prioritization, and response speed As AI capabilities scale, resilience will depend less on static controls and more on how quickly organizations can act. This means focusing on what is exploitable, accelerating remediation for critical assets, and reducing decision latency across teams. Read the full article to see how Capco helps firms move faster: https://www.capco.com/Intelligence/Capco-Intelligence/anthropic-glasswing-signals-shorter-cyber-risk-cycles
What a fantastic night at the @Women in Data® Evening of Recognition Gala. We’re proud to have been shortlisted for Brand Partner of the Year and recognised for the impact of our partnership with Women in Data®. Events like this highlight the value of partnership and community, bringing together talented women and allies for inspiring discussions, fresh perspectives and meaningful connections across data, AI and tech. Congratulations to all the winners and all the nominees. We’re already looking forward to the next event.
We’re delighted to be co-hosting the KNIT Q2 2026 meeting by @WeAreTheCity alongside @Wipro on the 29th April. KNIT brings together a community of DEI professionals to connect, share ideas and explore practical solutions to today’s challenges. The session will include an interactive case study, “Redesigning AI-Enabled Work with Inclusion in Mind”, followed by a panel discussion where our Global Head of L&D, @Sharon Benning, will join industry peers to debate key themes and share how organisations are approaching these efforts in practice. Spaces are limited so register now to secure your place: https://www.eventbrite.co.uk/e/knit-q2-2026-meeting-tickets-1984761580315?aff=oddtdtcreator
Last week in London, we brought together 70+ financial services leaders with @OpenAI for AI Beyond the Hype. The message was clear. AI has moved beyond experimentation. It is now about execution, and partnerships are critical to making that happen. Through Capco AI Labs, we demonstrated real use cases already delivering impact. From agentic data management to AI-enabled workforces, this is AI in action, not theory. A highlight was OpenAI’s showcase of voice and image-led experiences. A strong example of how agentic collaboration is accelerating what is possible in customer interaction. Thank you to @Anne-Marie Rowland , @Nicolai Skabo, Rajan Patel, @Roland Inglis, @Charlotte Byrne, Chris Rahnejat, @Chris Probert , @Rino Mura and to everyone who joined us. The hype phase is over. Now it is about delivery, together. Find out more about our AI Labs at https://www.capco.com/AI/capco-AI-labs #AI #FinancialServices #OpenAI #Partnerships #Innovation
🌟𝗛𝗲𝗹𝗽 𝘂𝘀 𝘄𝗶𝗻 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝗰𝘆 𝗼𝗳 𝘁𝗵𝗲 𝗬𝗲𝗮𝗿 𝗮𝘁 𝘁𝗵𝗲 @British bank awards, run by Smart Money People 𝟮𝟬𝟮𝟲!🌟 With just one week to go before finalists are announced, we are grateful for the trust and engagement that has brought us here. If our expertise and collaboration have had an impact, we would truly value your vote. Vote for us here: https://smartmoneypeople.com/surveys/rvq0Drqo7t Please use your business email address for your vote to count. Thank you for your support
