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We’ve seen a power shift in retail but it’s time for retailers to take it back from customers.
In the backdrop of belt-tightening, how can local authorities maximise collections and streamline processes?
We're exploring what the future of learning and work will look like, and how the skills that businesses require are changing. Hear what our experts think.
We're making workplaces more creative, innovative and imaginative by helping our clients to automate processes.
You could be dominating the market by making targeted augmentations to your customer experience.
New research, commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN), shows that 69% of Scottish residents said digital access to local government services influences where they choose to live.
Open Banking Payment Initiation standards are coming into force in 2020. This means that AI will be able to move money or make payments on your behalf to stop you going overdrawn or missing a payment. Will Alexa be able to give us financial advice in the near future?
Agility, partnerships and the ability to establish and run platform-orientated businesses are just some of the essential ingredients necessary for competing in the 21st century.” – Patrick Gormley, Head of Capita Consulting.
Learning is the key to longevity and keeping our minds – and bodies – fit, active, and ready for the future.
We’re pleased to announce an extension of our longstanding customer experience partnership with the National Trust.
