Capita

Domestic & General Group

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We’re Domestic & General, the appliance care experts. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair and care for millions of products and appliances each year – from fridges and washing machines to TVs and boilers. We’ve also been in business since 1912. (So our customers know they're in safe hands.)

AXA UK

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We stand for not standing still, in an uncertain world, we’re the people who say ‘Know You Can’. That’s why, being part of AXA is about helping people move forward by protecting what matters to them, keeping them safe and giving them the confidence to achieve their dreams. Our business is made up of; Retail, Health, Commercial and our Irish business. We also have several support functions including IT, HR, Legal, Finance, Brand and Communications that support what we do every day in and out. Whatever team you join in our organisation, there’s a few things that are true for all of us: a strong culture built on trust, respect and care where we’re kind to each other, because that’s the best way we can be the best versions ourselves.

Great Western Railway

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Be part of GWR’s record-breaking journey. At Great Western Railway, we don’t just move people - we move them confidently, comfortably, and consistently. And our customers are noticing. We’ve just achieved our highest customer satisfaction score in 20 years - 92% - with a rising Net Promoter Score of +9. One in four passengers now actively recommend GWR. From service performance to onboard comfort and customer service, our scores are up across the board. These results reflect the pride, teamwork, and dedication of our people - from drivers and depot teams to station staff and customer service colleagues. We’ve set a new standard, and we’re not stopping here. Whether you’re driving innovation behind the scenes, supporting customers on the front line, or helping operations run smoothly, there’s a place for you at GWR. From Engineering to HQ, Customer Service to Train Drivers - whatever your skills, we have a role to match your ambition.

Lowell

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Lowell is one of Europe's leading and most respected credit management companies, we offer combined expertise in debt purchasing, third party collections, business process outsourcing, credit management and value added services. We pioneered responsible collections, the ethical approach to maximising performance in the interests of clients, consumers and society as a whole. Lowell best practice is enshrined in The Lowell Way and we have expanded our reach and impact of The Lowell Way through careful and timely growth. This is our mission, to make credit work better for businesses, for consumers and our communities, across Europe. The Lowell Way drives growth and value, for us and all our stakeholders.

System C

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Here at System C, we deliver transformative Healthcare, Social Care and Education solutions across the UK. Our sole focus is to serve the UK health and social care markets. We don’t get distracted by trying to be all things to all people, which means we truly understand the challenges our NHS and Local Authorities face and are committed to making a difference with our customers. We put UK standards at the core of what we do so our customers can be confident they are partnering with a provider who has their best interests at heart. We care about what we do, and many of our team chose to work here to serve the NHS and Social Care space. We take our role in public digital transformation seriously. We’re in it for the long haul and pride ourselves on how we strive to be better, every day. We are committed on making continual improvements to ensure the level of service our customers receive gets better every day. We know our customers are under pressure to find available funds then spend them wisely. We know we deliver value for money, so we hold ourselves accountable for that. We are not in the business of looking for more ways to spend public money without ensuring a return on investment. With our customers, we own it! Put simply, our mission is to deliver technology with the power to connect and transform health and care outcomes for all.

Lantern Debt Recovery Services Limited

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We’re a market leading Debt Purchaser and Debt Servicing partner with a focus on customers who needs a truly human touch. We’re known for our empathetic and bespoke approach to all types of communications with our customers. Over the past 17 years, we’ve built a solid reputation we’re proud of and we’ve got a cabinet bursting with awards including Investor in Customers and Investors in People Gold.