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It's World Day for Safety and Health at Work and to mark the day, we asked our team a few key questions👷 • Why is Health and Safety important? • What do you do at Headlam to ensure the Health and Safety of staff? • Three takeaways about Health and Safety in the workplace. From the importance of health and safety to personal insights, each team member highlights how we all contribute to a safer, healthier workplace. See in full what our Health & Safety Business Partners believe on our LinkedIn.
Sustainability is embedded in everything we do at Headlam. From reducing carbon emissions and increasing recycling to supporting our people and upholding ethical supply chains. Our latest Sustainability Report 2025 highlights the progress we’re making across our Environmental, Social, and Governance (ESG) commitments. Read the full report here👇🏼 https://lnkd.in/eJY4G3Md
Last month, our Mercado team delivered 52 rolls of donated carpet to the charity Noah’s Ark. These carpets will soon help transform the homes of individuals and families in need, replacing cold, bare floors with warmth and comfort. The partnership was established in 2023 by our Transformation Director, John Clark (second from the right), and since then, Mercado has provided flooring for over 400 homes. We're proud to continue this impactful collaboration into another year of making a real difference.
This Stress Awareness Month, we’re placing a spotlight on mental well-being and the importance of open, supportive conversations in the workplace. We recently spoke with Rebecca Taylor, our Operations Coordinator and Mental Health Champion, about how we can all contribute to a workplace culture where people feel safe, heard, and respected. Here are Rebecca’s top three tips for fostering honest and healthy conversations at work: • Check in, don’t check out - A simple “How are you really doing?” can mean everything. • Encourage breaks without guilt - Everyone needs time to pause and reset. • Promote balanced and achievable expectations - Burnout isn’t a badge of honour. Let’s support healthy workloads. A big thank you to Rebecca for being such a strong advocate for mental well-being in the workplace.
Fleet upgrade ⬆️ As part of our customer-first strategy, we announced a major investment in our vehicle fleet to make it safer, easier and more efficient to deliver to our valued customers. This year alone, we are replacing nearly half of our fleet - 123 vehicles. These upgraded vehicles come with cutting-edge features so our teams can handle the heaviest of rolls and products in the safest, most convenient way. These include: • 500kg winches • 1500kg tail lifts • Internal support bars We are committed to delivering the best service possible by continuously enhancing our operations. This fleet upgrade is an important step in ensuring our customers get what they need when they need it, with even greater reliability and convenience.
We’re proud to announce our new partnership with SafetyCulture, the AI-powered platform aimed at helping improve workplace health and safety processes. SafetyCulture will be rolled out to all 90+ distribution centres and trade counters across our national network and will be available to our 1800 plus employees. We already saw positive results from our pilot in January including: 73 regular users (out of 121 active accounts) 75 inspections completed 66 actions logged 34 Near Miss & Safety Concerns reported
Last week, we announced some exciting business updates at our National Sales Conference. Over 200 sales colleagues attended to discover how we are accelerating our strategy and putting our customers at the heart of everything we do. Here is a sneak peek of what is to come: • A major relaunch of our Lifestyle Floors brand, with new best-in-class point-of-sale, new sampling, streamlined products, as we invest in our Independent Retailer customers • A significant investment to enhance our 325-vehicle fleet, replacing 123 vehicles to improve customer deliveries • A customer strategy focused on a simplified customer offer and investing in operations, to ensure our customers get what they need when they need it And this is just the beginning! Over the next few weeks, we will be sharing more updates, from new products to major service improvements. Stay tuned — the best is yet to come!
Congratulations to the first Headlam Trainee Fitters who have completed their training programme and are ready for their first flooring jobs. This initiative has been an incredibly successful programme for the young fitters, the industry, the colleagues taking them on and, of course, us. Thank you to our training suppliers ARDEX UK , Polyflor Ltd , F. Ball and Co. Ltd., Mapei (UK) Ltd, Unilin , Tarkett and UZIN UK - who have given the fitters the best training and kick-started their flooring careers. Thank you also to John Clark, our Transformation Director, who spearheaded this initiative. We’re committed to the future of the flooring industry and are looking forward to our second programme later this year.
We are proud to champion apprenticeships as a vital way to build a skilled, engaged, and future-ready team. For many, apprenticeships provide a pathway to a rewarding career, offering hands-on training, nationally recognised qualifications, and opportunities for those who might not have considered this route. Our apprenticeship programme creates growth opportunities, as shown in Sophie Edmunds and Camilla Suggett's journey below... 🙎🏼♀️ Sophie Edmunds, Trade Counter Manager, Mercado Epsom. Sophie started her career as a Trade Counter Assistant and joined our Customer Service Specialist programme to expand her skillset. Now promoted to Trade Counter Manager, Sophie says the apprenticeship gave her invaluable skills and confidence to support customers and colleagues. 🙎🏼♀️ Camilla Suggett, Customer Service Manager, Mercado Thatcham. Enrolling in the Operational Departmental Management programme, Camilla developed project management and leadership skills while working with senior leaders on high-impact projects. Camilla describes the apprenticeship as a life-changing opportunity that opened doors she hadn’t considered before.
