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At IAG Loyalty, we're always striving for #innovation. We love finding ways to maximise the value of data to unlock greater business value for our customers. That's why we're thrilled to announce an exciting move towards a new working model - with our customer and #DataProducts at the heart of it 🎯 What will it look like? 🚀 We're adopting a product-focused approach to how we work in data, #empowering our teams with vertical accountabilities and granting them the autonomy they need to deliver outstanding results. 🙌 We'll be aligning teams to our data products, giving them full ownership and responsibility for its success. 🧩 We'll be streamlining processes and improving efficiency. This is a unique opportunity to join us on our journey, as we expand our teams and recruit Product Owners, Tech Leads, and Engineers. Sound good? Join our Club: https://www.iagloyalty.com/careers #LifeAtLoyalty #NewChapter
We've been blown away this week to see so many of our LGBTQ+ community share their stories of Pride in our Clubhouse Teams channel (our virtual home for culture, connection and chats!). What started out as a handful of amazing colleagues igniting a conversation, has turned into an incredible wave of stories shared due to the openness, comfort, support and engagement received on the posts. A huge thank you to our LGBTQ+ community for being your authentic selves, you're paving the way for other teammates to embrace who they are without hesitation. Our hearts are full! 🏳️🌈 #LifeAtLoyalty #PrideMonth
We recently wrapped up on our first-ever all-female #development programme, EmpowHER, in partnership with Amazing If. A programme to bring together a 60-strong network of IAGL women, to develop, support and challenge one another. Whilst the team dive into feedback and retros for future programmes (we love continual improvement!), we caught up with Head of Culture, Aisling Winter (She/Her) and Early Talent and TA Partner Hayley Denson to find out more about it! 🎓 Read on to find out more.
Great to see teams spending time together to help our customers unlock the potential of their Avios – setting them off on a trip of a lifetime, a new experience or even to visit family and friends. We love to see it! 🙌 #LifeAtIAGL
We’re super excited to share that we are joining forces with the incredible Winston's Wish. A wonderful charity that provides hope and support to grieving children following the death of someone important to them. Speaking about the partnership, our Chief People Officer, Helen Miller says: “I'm delighted that our colleagues have chosen Winston's Wish as our first official charity partner to raise funds and share skills with. Providing comfort, support and reassurance in the most difficult of times to give young people hope is incredibly important work and we're so proud to play our part and help make a difference." Fundraising is well underway with one of our site reliability engineers Zain Malik, fresh from a sponsored Abseil of Orbit Towers in Olympic Park yesterday, raising £300 and counting! 👏
We're big fans of squiggly careers here at IAG Loyalty. Read on to hear about Amanda Raymond's career change from chef to contact centre manager, and new to our Club, Emily Ochoa, who's career has taken her from media, to AI, to loyalty!
One of our values here at IAG Loyalty is a focus on agility 🧩 For solutions architect Lakshmi Vijayendra, that's about being adaptable and innovating: "I really value #agility and implement it daily, be it in terms of the way I approach designing systems to changing processes, to architecting and building. Continuous small improvements driven by a vision ultimately leads to the big picture." Lakshmi sheds light on life in the IAGL product team in our latest blog with hackajob.
It's all going on in our community Teams channels this week with teammates connecting over the things they love. We've spotted: Snoozing pets 🐾 #BrewMonday selfies ☕ Recipe inspo 🍴 Fitness challenges 👟 Travel top tips (always!) 🌞 And lots of helpful reminders and links on where to find and support one another during the long month of January 💙 Just one of the ways we bring our passion to work! #LifeatIAGL
What a way to start the year! Yesterday, our friends at Amazing If held a workshop led by the brilliant Helen Tupper, to carve out space for our EmpowHer network to pause and find their inner strengths and power to take into the year ahead 🚀 The Amazing If workshops are just one element of this development programme that brings together some of the talented women at IAG Loyalty, to share, learn and challenge each other to become the best version of themselves at work and at home. Here's to an EmpowerHering 2023 🌠
Change is in the air for Reward Flight Saver! This week we had big news to share. We've expanded Reward Flight Saver, offering customers a way of redeeming Avios on a flight without having to pay a large amount in cash to cover charges. Reward Flight Saver covers all our destinations across 100% of the network and includes World Traveller, World Traveller Plus and Club World. Just one of the ways we're bringing more rewarding experiences to our members.
