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In this episode, we sit down with Jo, our Charities Engagement Manager, to discuss the authentic and thoughtful approach to giving at NEXT. With a career spanning 20 years at the business, Jo provides a unique perspective on how we foster a culture of integrity and support. Jo shares how her team of four manages a wide range of initiatives, from local support for hospices in Leicester to international water projects for schools in Sri Lanka. We explore the significance of supporting our own colleagues in their personal fundraising efforts and how we utilise surplus stock to benefit clothing banks and community organisations. Discover how NEXT embraces a "no ego" philosophy, prioritising the needs of the charity and the community to ensure our contributions make a genuine, long term impact. Jo also discusses how the team is evolving, using new tools to handle administrative tasks so they can focus on what matters most connecting with and supporting people. Watch the full episode to hear more about Jo’s journey and the incredible work being done across our global communities.
Ever wondered what it takes to run the iconic NEXT sale? Go behind the scenes with a Store Manager to discover the energy and expertise behind the buzz. In this episode we join Nikki, a Store Manager with over 30 years of experience, to explore the reality of the busiest day in retail. From the initial 5:00am floor walk to managing live sales data and helping with customer collections, we see how the team takes it on to deliver a great experience. This video is thoughtfully made to show the craftsmanship and passion our retail teams pour into every detail. Whether it is sorting stock or serving at the till, the energy is electric but the focus remains on being professional and helpful.
After 22 years at NEXT, Claire is finally heading to her first NEXT retail conference! Join one of our Store Managers, Claire, in Birmingham to discover the latest products coming to a NEXT store near you. From flying down from Glasgow to hearing an inspiring speech from our CEO, this day is all about the people and products that shape NEXT. We take a specialist look at our global brands and the new trends arriving in menswear and womenswear later this year.
Ever wondered how your order gets to you so quickly? Go behind the scenes with host Nathan in our latest video to see if he can spend a day in the life of a Transport Team Manager at our largest warehouse complex in the UK! Join us as we explore the massive E3 complex, which handles over a million items every single day. We'll dive into the 24/7 operation, meet the transport team, and learn about the logistics that power the NEXT customer promise. From morning reports and fleet tracking to health and safety checks in the yard, you'll see what it takes to keep things moving. Plus, get a first-hand look inside one of our brand-new lorries and discover the technology our drivers use on the road.
Ready to take it on? In this ultimate retail showdown, two NEXT store members, Michelle and Penny, go head-to-head in a Christmas Challenge! We set them 9 surprise retail tasks—from restocking bestsellers and styling Christmas jumpers to adding new lines and selling Hamish products—all while carrying out their normal daily duties. The person who completes the most challenges wins the title! Watch to see how our incredible Sales Managers handle the pressure, prove their passion for retail, and reveal the secrets to great customer service during the festive season!
What is it really like to start your career at a major retailer? We sit down with Harrison, a Finance Trainee on our graduate programme, to get an inside look at his first few months with NEXT has been like. From being thrown into the deep end with major projects, to leading team-building archery sessions in the car park, Harrison shares how the reality of working in finance at NEXT went above and beyond all his expectations. Discover the fast-paced, dynamic, and supportive culture that empowers our people to grow.
Ever wondered what happens behind the scenes after you click 'order'? Spend a day with Daryl, a Site Manager at one of our warehouse sites, E3. Follow him as he leads his team in service improvement, tackling daily challenges from workflow monitoring and space optimisation to ensuring every parcel gets to you on time and in full. From the oldest building on site to massive zone conversion projects, get an exclusive look into the fast-paced world of logistics and meet the incredible people who make it all happen at NEXT.
In this episode, we sit down with Alfie, a Sustainability Assistant at NEXT, to uncover the fascinating world of corporate social responsibility. Alfie shares his unique career journey from auditing and accounting to finding his passion in sustainability. We take a deep dive into the core pillars of NEXT's strategy, including what "circularity" really means, how we verify recycled materials through Textile Exchange, and the 2025 targets for responsibly sourced cotton, leather, and more. Alfie breaks down how every stage, from product design to waste management, plays a critical role in building a more sustainable business model that not only reduces our impact but also enhances customer value.
oin us as we go behind the scenes with our charity partner LOROS Hospice (506120) following up to their Leicester Elephant Trail. This documentary follows the creation of NEXT's sponsored elephant, designed by artist Alex Echo and the Leicestershire community, and tells the powerful story of LOROS and the incredible care they provide for patients with terminal illnesses and their families. From the initial design to the emotional stories of those who have been supported by LOROS Hospice, this is a story of community, compassion, and the power of art to make a difference. Watch as we follow the elephant from a blank canvas to a celebrated work of art, and see the incredible impact of the final auction, where thousands were raised for a vital cause. You can learn more about the LOROS Hospice and all of the incredible work they do here 👉 https://loros.co.uk/
Ever wondered who decides how much of your favourite pair of jeans gets made? At NEXT, our teams handle millions of products every year, and the merchandisers are the masterminds behind managing it all. We sent our host, Nathan, to spend a day with our Women's Wear Denim team to see if he has what it takes to be a merchandiser at NEXT. From forecasting sales nine months in advance to ranking new collections and calculating buys for thousands of units, Nathan gets a behind-the-scenes look at the art and science of merchandising. Watch as he dives into daily sales data, collaborates with the buying and design teams, and finds out that there's a lot more to the job than just numbers. But can he handle the pressure?