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      Dojo

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      Customer Service Advisor Interview

      Aug 20, 2024
      Anonymous employee
      Barcelona
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Dojo (Barcelona) in Jul 2024

      Interview

      I recently went through the interview process at Dojo, and while it was thorough and involved multiple stages with various questions and assessments, I always felt supported. The process was well-organized, and everything went smoothly. The entire team was incredibly friendly and welcoming, which made a long process much more enjoyable. I appreciate the effort Dojo puts into ensuring candidates feel valued and informed every step of the way.

      Interview questions [1]

      Question 1

      Can you describe a time when you faced a challenge at work and how you overcame it
      Answer question
      avatar
      Dojo response
      1y
      Thank you very much for taking the time to leave us a review! We are delighted to hear your positive feedback and experience of interviewing with us. While we understand that our interview processes are often thorough, we are super passionate about ensuring that they remain enjoyable and insightful for each candidate!

      Other Customer Service Advisor Interview Reviews for Dojo

      Customer Service Advisor Interview

      Oct 31, 2025
      Anonymous Interview Candidate
      Bristol, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Dojo (Bristol, England) in Oct 2025

      Interview

      I was sent an email showing interest in my application, and to confirm a date for when I am available for an interview. Upon receiving this email, I inserted a date 2 days from the day the email was sent and was again promptly informed that the date was confirmed for 11:30 am (phone call interview). The interview was with the Senior Talent Acquisition Specialist, and I was ready to have a nice chat about the role and what I could provide for the company. At 11:30 am that day I had not received a phone call, but waited a few more minutes before assuming something was wrong. I checked my emails and found that at 11:29 am, I had been sent a rushed email informing me that 'something urgent' had come up, but they will be in touch to reschedule a new time for said interview. The following day, I received a generic/automated email informing me that all positions had now been hired and no more applications would be considered and that they encourage me to keep an eye out for new opportunities. I understand and respect a company's right to close job listings early if a candidate is found; however, offering an interview to then not follow through with them before hiring is a poor practice. To have a dedicated section on your site explaining how hiring is 'transparent' and 'conversational', but to not follow through with this only leaves me puzzled and in a struggle to feel encouraged to look out for future opportunities if this is how the hiring process is executed.

      Interview questions [1]

      Question 1

      The time that I would be available for an interview
      Answer question

      Customer Service Advisor Interview

      Jun 2, 2025
      Anonymous Interview Candidate
      Bristol, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. I interviewed at Dojo (Bristol, England) in May 2025

      Interview

      Simple preparation, just be aware that you'll be interviewed by two people who may have a completely different outlook on the company. Use the star method and you'll get along swimmingly. Long conversations with a exercise at the end.

      Interview questions [1]

      Question 1

      Describe a time where you had to go above and beyond for a customer.
      Answer question
      1