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      Costa

      Engaged Employer

      Costa reviews

      Solid entry point into coffee industry, but product decline noted - Barista Maestro Costa Employee Review

      3.0
      Jun 5, 2026
      Barista maestro
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great first step into coffee at scale, when the store management actually care.

      Cons

      Over the years, the product has just got worse and worse. I vividly remember the 'Frostino' / Frappuccino era which just performed super poorly in rural, elderly areas.

      Explore other reviews about Costa

      5.0
      Jan 29, 2026
      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible, great working environment and coworkers

      Cons

      Upper management and organization can be improved.

      3.0
      Apr 30, 2026
      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun, learnt how to make coffee

      Cons

      can be hard to progress

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