Metro Bank PLC Snapshot
Our business at a glance
We opened our doors in the summer of 2010 and were the first high street bank to open in the UK in over 100 years. In the 10 years since then, we’ve built a business that is providing meaningful competition against
larger incumbents and offering a compelling alternative for customers across retail, private, small business (SME) and commercial banking.
Our ambition
Our ambition is to become the UK’s best community bank. Community
banking means being embedded in the local communities that we serve, ensuring local decision-making, providing access to simple and straightforward retail, business banking and commercial services that
best meet the needs of residents and businesses in the surrounding area.
Our purpose
We are achieving our ambition through delivering on our purpose which is to create FANS. FANS are customers which are created through delivering exceptional customer service and champion Metro Bank
through actively recommending us to friends and family
We opened our doors in the summer of 2010 and were the first high street bank to open in the UK in over 100 years. In the 10 years since then, we’ve built a business that is providing meaningful competition against
larger incumbents and offering a compelling alternative for customers across retail, private, small business (SME) and commercial banking.
Our ambition
Our ambition is to become the UK’s best community bank. Community
banking means being embedded in the local communities that we serve, ensuring local decision-making, providing access to simple and straightforward retail, business banking and commercial services that
best meet the needs of residents and businesses in the surrounding area.
Our purpose
We are achieving our ambition through delivering on our purpose which is to create FANS. FANS are customers which are created through delivering exceptional customer service and champion Metro Bank
through actively recommending us to friends and family
We have a unique culture, and our colleagues love working here for lots of different reasons. Some think our people-first approach is the most exciting thing about us, while others say it’s our unstoppable enthusiasm for making Metro Bank the best place to be.
Whatever our magic ingredient, we’re very proud of who we are and what we do, as it’s completely different to anywhere else.
Our people come first
Ask anyone here what their favourite thing about Metro Bank is, and they’ll say: the people. Our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued and respected, and finds friends for life.
Diversity is our DNA
Inclusive teams make the best teams, so we’ve made sure our people come from all backgrounds. And we’ve opened our stores in a huge variety of communities across the UK, so our customers are wonderfully diverse, too.
Your location
A mix of remote and office working built around your role and your home life wherever possible, and part-time roles available.
Whatever our magic ingredient, we’re very proud of who we are and what we do, as it’s completely different to anywhere else.
Our people come first
Ask anyone here what their favourite thing about Metro Bank is, and they’ll say: the people. Our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued and respected, and finds friends for life.
Diversity is our DNA
Inclusive teams make the best teams, so we’ve made sure our people come from all backgrounds. And we’ve opened our stores in a huge variety of communities across the UK, so our customers are wonderfully diverse, too.
Your location
A mix of remote and office working built around your role and your home life wherever possible, and part-time roles available.
Life at Metro Bank PLC
Connect with Metro Bank PLC
