At Monzo, our mission is simple: to make money work for everyone! 🚀 with our vibrant coral cards and early payment feature, alongside financial education through social media and our award-winning customer service, we've consistently crafted exceptional experiences for our customers!
Our focus isn't on selling products; it's about addressing challenges and transforming lives with Monzo 💛
Description About Monzo 😀
We're creating a different kind of bank—one that lives on your smartphone and is designed for today's lifestyle.
Established in 2015 to tackle the complexities of traditional banking, we provide intuitive financial solutions that empower over 10 million users. As the UK's 7th largest bank, we're committed to challenging the conventional banking norms.
Culture and Values
Our culture is grounded in transparency, inclusivity, and innovation. We prioritise building an atmosphere that encourages open communication and collaboration. Internally, we are committed to building a diverse and welcoming community where diverse ideas and perspectives are appreciated.
Inclusivity is central to our values, and we aim to create a workplace where everyone feels embraced and empowered to bring their authentic selves to work.
Why Join Us? 🤩
Becoming a part of Monzo means joining a trailblazing team dedicated to disrupting the banking industry for the better. We believe in collaboration and innovation, providing a supportive environment where you can contribute to building a bank that customers genuinely want to use. Join us as we continue to push boundaries, solve real-world financial problems, and help shape the future of banking.
Our work makes a positive difference to people’s lives. We were were set up by Parliament in 2001 to sort out complaints between financial businesses and consumers.
Every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services – from fraud and scams to personal loans, pet insurance, mortgages through to pensions.
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built, today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We have a unique culture, and our colleagues love working here for lots of different reasons. Some think our people-first approach is the most exciting thing about us, while others say it’s our unstoppable enthusiasm for making Metro Bank the best place to be.
Whatever our magic ingredient, we’re very proud of who we are and what we do, as it’s completely different to anywhere else.
Our people come first
Ask anyone here what their favourite thing about Metro Bank is, and they’ll say: the people. Our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued and respected, and finds friends for life.
Diversity is our DNA
Inclusive teams make the best teams, so we’ve made sure our people come from all backgrounds. And we’ve opened our stores in a huge variety of communities across the UK, so our customers are wonderfully diverse, too.
Your location
A mix of remote and office working built around your role and your home life wherever possible, and part-time roles available.
We provide nearly 5 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience. Our in-house, highly scalable digital platform alongside our proprietary credit decisioning capability unlocks our competitive advantage.
Our broad credit product offering enables instalment finance, BNPL, 0% finance and carded and digital revolving credit. We operate multiple direct-to-consumer products and a range of credit solutions with some of the UK’s most loved brands.
Our underwriting capability and experience allow us to responsibly say yes to more UK customers making us a merchant partner of choice. We partner to harness the power of data to drive commerce across the UK, creating value at scale.
Launched in September 2015, OakNorth is the digital bank for entrepreneurs, by entrepreneurs. Focused on providing fast, flexible debt finance and bespoke banking solutions to the lower mid-market (businesses with $5m-100m turnover) across the UK and US, it has lent over $17bn to date. By taking a highly granular, data-driven, and forward-looking approach to serving its customers, OakNorth is able to provide insight-driven solutions that speak directly to their jobs to be done, solving for what they need to do to run their businesses today, and grow it tomorrow. Rather than splitting the economy into a dozen or so sectors as most banks do, OakNorth has developed an analytical framework powered by hundreds of billions of dollars’ worth of commercial loan data, covering over 270 industries. By looking at businesses through this lens, it’s able to identify the winners in each industry, which is why its credit quality stands apart from other banks.
Funding Circle is the UK's leading SME finance platform. We have built a system to get small businesses the funding they need in minutes. From our core Term Loans to our growing FlexiPay and Card products, we are constantly innovating to provide fast, flexible, and fair financing. We obsess over the customer, keeping their needs at the heart of our operations.
Are you ready to join a mission that matters? We'd love to hear from you.
Monzo Bank has an employee rating of 3.9 out of 5 stars, based on 1,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Monzo Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).
To get a job at Monzo Bank, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Monzo Bank and prepare for tough questions.
Overall, 73% of employees would recommend working at Monzo Bank to a friend. This is based on 1,065 anonymously submitted reviews on Glassdoor.
44% of job seekers rate their interview experience at Monzo Bank as positive. Candidates give an average difficulty score of 3.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Monzo Bank.