Post Office Snapshot
Post Office is a commercial business driven by a strong social purpose: to be here, in person, for the people who rely on us.
At Post Office, we’re at the heart of local communities across the UK. Serving customers from every generation and background, we’re constantly looking to innovate and adapt to their changing needs. But always with the personal touch that people of all ages have valued for more than 300 years.
That personal service is down to our dedicated postmasters. But the Horizon Scandal highlighted a culture that failed them – and ultimately, our customers. To regain the trust of postmasters, customers, and the wider public, we realise we have a lot to learn, and an even bigger amount of work to do. It’s a huge challenge, but one we’re tackling head-on. So, if you join us now, you can help change our business for the better. You’ll ensure both postmasters and customers get the respect, support and levels of service they deserve. And you’ll help rebuild our reputation as a business that belongs to – and serves – everyone.
We hire for a wide range of roles and opportunities under a range of functions including:
• Administration & Customer Service
• Finance
• Operations
• People
• Revenue
• Support Functions
• Technology
• Transformation
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes;
• Annual Leave – Starting at 25 days a year, increasing with tenure + bank holidays
• Generous pension scheme with minimum 9% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & saving
+ additional benefits depending on the role.
Our Behaviours
At Post Office we have a clearly defined purpose which is underpinned by our values. Our behaviours provide clarity on ‘how’ we do things and help guide us on what it takes to be successful. These are applicable to everyone, regardless of role. Our behaviours represent the essence and spirit of our business, the driving force behind our transformation and support us in creating an inclusive and thriving culture that secures Post Office’s success for the long term.
• Customer First - We start with the customer
• Curiosity - We continuously learn and improve
• Progress - We deliver results with integrity
• Accountability - We take ownership and follow through
• Collaboration - We work across teams
Visit careers.postoffice.co.uk for a list of our full benefits & to find out more
That personal service is down to our dedicated postmasters. But the Horizon Scandal highlighted a culture that failed them – and ultimately, our customers. To regain the trust of postmasters, customers, and the wider public, we realise we have a lot to learn, and an even bigger amount of work to do. It’s a huge challenge, but one we’re tackling head-on. So, if you join us now, you can help change our business for the better. You’ll ensure both postmasters and customers get the respect, support and levels of service they deserve. And you’ll help rebuild our reputation as a business that belongs to – and serves – everyone.
We hire for a wide range of roles and opportunities under a range of functions including:
• Administration & Customer Service
• Finance
• Operations
• People
• Revenue
• Support Functions
• Technology
• Transformation
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes;
• Annual Leave – Starting at 25 days a year, increasing with tenure + bank holidays
• Generous pension scheme with minimum 9% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & saving
+ additional benefits depending on the role.
Our Behaviours
At Post Office we have a clearly defined purpose which is underpinned by our values. Our behaviours provide clarity on ‘how’ we do things and help guide us on what it takes to be successful. These are applicable to everyone, regardless of role. Our behaviours represent the essence and spirit of our business, the driving force behind our transformation and support us in creating an inclusive and thriving culture that secures Post Office’s success for the long term.
• Customer First - We start with the customer
• Curiosity - We continuously learn and improve
• Progress - We deliver results with integrity
• Accountability - We take ownership and follow through
• Collaboration - We work across teams
Visit careers.postoffice.co.uk for a list of our full benefits & to find out more
