British Gas reviews

3.3

42% would recommend to a friend

(1,801 total reviews)

Chris O Shea

69% approve of CEO

42% positive business outlook

British Gas has an employee rating of 3.3 out of 5 stars, based on 1,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Gas employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 3, 2017

Run into the ground

Recommend
CEO approval
Business Outlook

Pros

Salary, holiday, summer shifts. Share schemes if you want to save for 5 years and make nothing.

Cons

Winter shifts, wastefulness, sales pressure, corner cutting, micro management, awful union, poor old school management, stupid bonus schemes. You are expected to sell, this is priority number one. The management will say safety is number one but in reality they force you to cut corners on safety to meet job times but wait to ruin you if you get caught. They monitor everything, the business are paranoid the engineers are not being fully wringed out so they spend an absolute fortune on monitoring every aspect of everything, it is stifling and has ruined virtually every engineers morale. The manager / engineer relationship is akin to a prisoner / warden. There is a good bonus you can hit if you can either ignore faults or pass your expensive parts onto colleagues....it is time based so reward those who fail to do a proper job. Big, bloated organisation with greedy, clueless management. The union are a complete joke, totally in the pockets of management, occasionally may get an email saying they disagree with something but that's about as militant as they get. Very few current engineers can see the business here in 3 years and most are leaving as the company is clearly aiming to take the contractor route.

1.0
Mar 7, 2018

Look Elsewhere

Recommend
CEO approval
Business Outlook

Pros

Tools.van,ppe provided, A wage,customers are great

Cons

You're just a number. Terrible management, office and field staff treated poorly despite 40+years service. Ridiculous targets. Management have totally lost touch with the job and have no idea what they are doing and are bullies. Measured on "best advice" which is basically tantamount to pressure selling. Never seen such low morale and stressed colleagues. Have moved on to other pastures.

1.0
Aug 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Money,money and money plus money again money nothing more than money

Cons

First Managers allowed to intimidate/bully & harass with no comeback unless your 'one of he boys'! Managers allowed to lie and the dispose of evidence but are not made accountable! Don't even bother with expecting any help from the GMB unless your part of the old blue eyed boy network. Don't waste your money joining because if your ever dismissed on TRUMPED up charges the chances are because they are so close/afraid of the managers they won't want to help you when it matters!, YOU HAVE BEEN FORWARNED!!!!!!!! Company 's system in total chaos (FACT)

Viewing 1 - 3 of 1,801 Reviews

Glassdoor has 1,914 British Gas reviews submitted anonymously by British Gas employees. Read employee reviews and ratings on Glassdoor to decide if British Gas is right for you.